Tropical Smoothie Cafe

Reviews

• AS

  Antinia T (Chai Smiles)

  3 days ago
  2.0
  We love tropical smoothie but the service is poor at this location. 11/21 @1850 pickup order. 1. paid for bacon on wrap. There was no bacon 2. Jerk chicken wrap was cold to the touch in the wrapper. 3. sweet potatoes were prepared for someone else on 11/17 with a beyond use date of yesterday 11/20 (I know this because the sticker with the previous persons name is still on the top) 4. flatbread had bacon and tomato not inside the sandwich but outside wrapped around it like they couldnt have bothered putting it inside. With a closing time of 2100 there should be no reason for lazy service at 1800. The two ladies working need a peptalk. There were no other customers and they made the choice to short cut a simple order.
• KS

  Kayla Smith

  Oct 29, 2025
  1.0
  Horrible customer service. Stop there this morning to grab my breakfast for work and both girls that was working. I told them good morning and no one answered so I said you guys are having a bad morning. Good morning again no one answer they just laughed. I guess because I’m a black woman won’t be going back!!!
• IL

  Ivania Lopez

  Oct 22, 2025
  1.0
  I’m a local that lives very close to tropical smoothie and I do stop in here for lunch at times never had this experience prior, I came in for lunch and was greeted by a young lady seems to go by jj as printed on my receipt after my purchase. To say the very least, this lady is awfully rude and definitely should not be working in customer service with that attitude. Hopefully the owner does not overlook these reviews as I’m certain it wouldn’t be the last. This can definitely can impact a business, and not in a good way. Terrible service.
• JW

  Jeff Wildey

  Oct 14, 2025
  5.0
  Nice staff, very accommodating owner for large order on short notice.
• AA

  alyahbunny

  Oct 3, 2025
  1.0
  The reviews on yelp are vastly different than the reviews on google maps for the same Tropical Smoothie Location. There is a blonde woman who works here, who has multiple negative reviews on yelp. She is incredibly “cold” (racist, dishonest) and as another review said on yelp- seems extremely unhappy to be working there. I went in with the guy I was dating. She said literally today at 1:00PM she is better, because she is white. I don’t think these things at all. And it has now caused a huge drift in the relationship with the person I was dating, whom picked up the smoothies today. A man came in afterwards to say, not better because white for anyone - she was hiding in the back. Her manager refuses to take the comments seriously, and she works with predominantly people of color, younger than her - influencing them to laugh at such topics. Please review the camera today.

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