Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customer experiences with service are mixed, with some praising friendly staff while others report long wait times and rude behavior.
Food Consistency
Food quality is inconsistent, with several customers noting issues with preparation and freshness, particularly with smoothies and wraps.
Staff Performance
Certain employees, like David and Jocelyn, received high praise for their exceptional customer service, while others were criticized for poor attitudes.
Location Issues
The Pine Ridge location has been frequently mentioned as having significant service delays and operational problems compared to other locations.
Overall Experience
While some customers enjoy their visits and the food, many express frustration over service speed and food quality, leading to a lack of repeat business.
KW
ken-y winarski
6 days ago
1.0
EVERY TIME I GET A CHICKEN PESTO ITS ROLLED UP LIKE A BURRITO!!! These people can’t even follow the corporate instructions they get displayed over the food line every time I promise you I don’t tip here since this has been the case I might do a damn tik tok series on it
JD
Jay Dannunzio
Oct 5, 2025
2.0
Went to the drive thru on pine ridge and the staff seemed annoyed to be bothered and had zero personality and worse manners. We LOVE the immokalee location (near NYPP) but I will NEVER return to the pine ridge location unless they replace their entire staff
KP
Krystal Partridge
Sep 11, 2025
1.0
Terrible service and couldn’t get my simple basic order right.
HH
Heather
Aug 17, 2025
5.0
Great smoothies even better staff. Everyone was super friendly especially the cutie named David 😍😘
KM
Kathy Morgan
Aug 14, 2025
5.0
A great place to eat. I'm not a particular fan for eating out especially at fast food establishments. However, I had an enjoyable experience here. I think the staff makes a big difference and a particular employee (David W... I believe is his name) has a very good way with customers. Very helpful and friendly. I would recommend eating here to everyone I know!