Service Issues
Numerous customers reported long wait times, unresponsive staff, and difficulty placing orders, particularly at the drive-thru and order stations.
Food Quality
Mixed reviews on food quality; while some enjoyed specific items like burgers and shakes, many complained about cold, incorrect, or poorly prepared food.
Staff Attitude
Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.
Cleanliness
Customers noted poor cleanliness in the dining area and around the establishment, with some areas described as dilapidated.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting friendly staff and enjoyable menu items.