At Papa Johns Pizza in Naples, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Naples pizza for any occasion. Call us for pizza delivery in Naples or stop by 1249 Airport Rd S for carryout to order the best pizza in Naples, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported receiving incorrect orders, including wrong toppings and missing items.
Delivery Issues
Frequent complaints about long delivery times, cold pizzas upon arrival, and difficulty reaching staff for assistance.
Food Quality
While some customers enjoyed the pizza, others criticized it for being greasy, lacking toppings, or not meeting expectations.
Sanitation Concerns
Several reviews raised concerns about staff hygiene practices, particularly regarding food handling without gloves.
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Jenna Teahl
4 days ago
5.0
I’ve been coming to this papa John’s for about a year now consistently. I live and work relatively close to this area so i’m always at this location and I’ve noticed a DRAMATIC change in not only FOOD quality but, in customer service as well. seems The new managers Anthony and Tim are really pulling this place together!!!
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LVG Isaac
4 days ago
5.0
I love the food here something about the love that they show just makes it taste better. Anthony gave me the best service I’ve ever gotten At a Papa John’s keep it up
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Kylie B
4 days ago
5.0
I always come here to eat the foods always amazing they are currently under new management Anthony and Tim have really turned this place around they have cleaned it up a lot it smells better in here the food came out on time and the inside looks updated as well!
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Pennie Wogan
Dec 30, 2025
1.0
Picked up two large original crust pizzas last night. Not worth the calories. Live on north road picked up ourself. Not hot by time we got it home. Not enough toppings the sausage mushroom was very disappointing and cold. I could ha
E had a good dinner for 49$. Sorry. I have never given a bad review. But had to give this one.
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Gabriella Jeannot
Dec 29, 2025
1.0
Their customer service skills are really terrible as soon as they pick up the phone they say hold and you’re talking to them and they have a attitude and you ask him a simple question and then they just come at you for no reason.