McDonald's

3.7
1375 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5616 Tavilla Circle, Naples, FL
34110, United States

Hours

Reviews

3.7
1,375 reviews
5 stars
579
4 stars
270
3 stars
240
2 stars
85
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Inconsistent Hours

Many reviews highlighted that the location is not open 24 hours as advertised, causing frustration for late-night customers.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders, cold food, and unsanitary conditions.

Cleanliness

Several reviews mentioned dirty tables and unclean dining areas, detracting from the overall experience.

Staff Communication

Language barriers and lack of staff understanding led to order mix-ups and dissatisfaction among customers.
  • AH
    Angela Hiske
    3 days ago
    3.0
    I have to touch the nasty screen that other people have touched, but none of the hand sanitizers were filled. Totally gross
  • QL
    Quinn Lorenz
    5 days ago
    1.0
    They really need to tell their employees how to tell the difference between sugar and creamer. Every time I order online and get sugar in my coffee it comes with cream..
  • AB
    Annique Browne
    Oct 20, 2025
    1.0
    Not open 24 hours
  • SF
    Sands Family
    Oct 11, 2025
    1.0
    Your establishment says you’re open 24 seven I understand situations are the way they are sometimes and you can’t go ahead and provide services then change your set up because people who have worked all night are trying to get something in their stomachs and now have to go ahead and try somewhere else at 4:25 in the morning after working a shut down at at a hospital
  • VA
    valentina angarita
    Sep 27, 2025
    1.0
    Terrible place. Not a 24 hour, they are not open not even in regular schedule as stated in the door, not even 40 minutes later, they don’t care to have people waiting for their delay outside and the staff even don’t care. We saw 3 more staffs arriving late and even they did not open having more than enough people to assist walk ins.This happened to us more than three times which means the franchise owner don’t even care not to comply with their promise of service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5616 Tavilla Circle, Naples, FL?

McDonald's at this location is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru at this McDonald's is open 24/7, allowing you to order at any time.