Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, old, or improperly prepared food, with many expressing dissatisfaction with the freshness and taste.
Cleanliness
Several reviews mentioned dirty restrooms and unsanitary conditions within the restaurant.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
EA
Eric Anderson
5 days ago
1.0
Yes, let’s make Uber Eats drivers wait in the drive-through for 45 minutes to give them cold food instead of simply running the food outside or unlocking the lobby.
DD
DERL
Feb 18, 2026
1.0
Not gonna lie this was the worst experience I’ve had. I understand you’re busy but at the same time how hard is it to read a screen and make sure all the food is in the bag. Had to waste gas to get the rest of my food and had to wait a while for someone to help me. Plenty of employees saw me and didn’t seem to care. If anyone wants an easy lawsuit just know they don’t use wet floor signs when they should. Hate sounding like a Karen but come on one of the easiest jobs out there and still can’t do it. Come on.
JR
Jade Roman
Feb 12, 2026
1.0
Whichever young male was working drive thru 4am on 2/12/26 Made us sit there waiting while he got breakfast ready & we said no problem only for him to say nothing for 15 minutes while we sat there patiently, asked him if he was ready n then said he wasnt accepting any orders. Like why did you not say so instead of making us sit there and wait
RH
Robert Haight
Feb 8, 2026
1.0
It appears that all of the focus of this store is for the drive thru, thus neglecting the patrons that come inside to eat. My oder took about 30 minutes to get. Other inside orders we also taking longer and being messed up. While the drive thru was flying through. I hope the customers in the drive though did have a lot of mistakes. We have no intentions of returning here.
AA
Allen
Feb 8, 2026
1.0
Always dirty inside, have to clean your own table to be able to eat. Orders always wrong too. Must save a lot of money not giving people everything they order. Brilliant strategy to show profits. What's the point of the table number if they just leave your food up by the register ? This place sucks