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McDonald's

3.6
(1365 reviews)

Business Details

11141 N Tamiami Trail, Naples, FL
34110, United States
(239) 597-3489
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11141 N Tamiami Trail, Naples, FL
34110, United States

Hours

Reviews

3.6
1,365 reviews
5 stars
548
4 stars
264
3 stars
204
2 stars
96
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many highlighting slow service and unhelpful staff.

Cleanliness

Multiple reviews mentioned dirty tables and restrooms, indicating a lack of cleanliness in the restaurant.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Operational Issues

Customers frequently noted problems with the drive-thru and self-service kiosks, including long wait times and malfunctioning equipment.
  • UU
    user unknown
    Feb 4, 2026
    1.0
    One of the blonde female manager was very unprofessional and rude. This isn’t the first time either.
  • MV
    Maritza Vasquez
    Jan 17, 2026
    5.0
    Muy amable
  • M3
    MLP 305
    Jan 14, 2026
    1.0
    I ordered 5 cheeseburgers from this place today around 3pm. And all of my cheeseburgers came with no onions, I thought I paid for onions... and 1 pinky size pickle in each... y'all couldn't add 2 pinky size pickles to make it look like 1 regular pickle... are we struggling, nickle and diming, or do the workers just don't want to use products so they don't have to prepare it... The only 2 good things I can say is, the order taker and order giver were very pleasant, kind, and professional... Thank God that at least 2 employees were on point.
  • MM
    Michelle
    Jan 10, 2026
    5.0
    Trent is an asset to any McDonalds. Customer service at its finest 🤗🤗🤗
  • JU
    Janet Urbina
    Dec 14, 2025
    1.0
    Ordered an egg and cheese biscuit with 2 hash browns and an ice coffee. Took 10 mins for someone to come to the intercom to take my order. Then another 25 mins for my order to be brought out to me- with a missing iced coffee. I didn’t have time to wait so I left. The food is clearly good cause it’s processed, but the service sucks and they’re clearly staffed.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 11141 N Tamiami Trail, Naples, FL?

Delivery is available daily from 6:00 AM to midnight, except on Fridays and Saturdays when it extends to 1:00 AM.

Can I order through a mobile app for McDonald's at this location?

Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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