McDonald's

3.6
1342 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11141 N Tamiami Trail, Naples, FL
34110, United States

Hours

Reviews

3.6
1,342 reviews
5 stars
535
4 stars
261
3 stars
204
2 stars
95
1 star
247

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables, restrooms, and overall unsanitary conditions.

Service Quality

Service was frequently described as slow, rude, and unhelpful, particularly during evening hours.

Food Quality

Customers complained about cold food, incorrect orders, and poor food preparation.

Customer Experience

Many reviews highlighted negative interactions with staff, including rudeness and lack of assistance.

Inconsistent Operations

Issues with availability of menu items and broken machines were noted, along with discrepancies in operating hours.
  • JM
    Jeff Maier
    2 days ago
    1.0
    McDonald’s used to have good coffee. The coffee there tasted like water with a little bit of flavoring. Waste of money. Also, I love ordering kiosks, as they are generally faster and more convenient than waiting in line, but this one was horrible to use. I had to push two or three times on each selection, and the menu was not very straightforward and and it took a good two minutes to order two coffees and an egg McMuffin. Ridiculous.
  • JL
    James (Lomyril)
    Nov 8, 2025
    5.0
    The place is bigger on the inside than you assume at first. The only thing I would suggest better would be to add more of the plastic numbers that indicate which table you are sitting at. There are only a couple that are available when ordering at the kiosk.
  • AP
    Alayna Pereiro
    Nov 6, 2025
    5.0
    The line was super long, but the customer service never stopped. They were quick to get us on our way and super sweet.
  • CN
    Cody Nierop
    Oct 6, 2025
    1.0
    What the hell is wrong with the world today ? I was born early 90's and mcdonalds always had free water , if you wanted bottled you paid , I agree with that , but the audacity, to deny my little girl some water in a cup because she didn't have 48c and she was dehydrated mind you !!!! All she wanted was water .... mcdonalds you should be ashamed and any other places charging for the basic necessity of life should be hung right beside them..... peoples lives matter more than 48c still right ? Come on mcDs , Do Better!
  • TS
    Tracey Smith
    Sep 13, 2025
    1.0
    Every table inside was dirty Food cold Bathrooms dirty I wont go there every again

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 11141 N Tamiami Trail, Naples, FL?

Delivery is available daily from 6:00 AM to midnight, except on Fridays and Saturdays when it extends to 1:00 AM.

Can I order through a mobile app for McDonald's at this location?

Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.