Jimmy John's

Reviews

• KO

  Kimberly Obrien

  Jan 25, 2026
  1.0
  My sandwich was wrong & my drink was syrup...no carbonation. But I ordered online on 1/25/26 & picked up...was already home when i realized. I won't be tipping online or for pickups anymore. Worst sandwich I've ever gotten from them.
• MM

  Matt

  Sep 25, 2025
  5.0
  Good service
• XD

  Xpress Dumpsters

  Jun 22, 2025
  1.0
  I ordered a chicken bacon, ranch and almost an hour later. I finally called to see where the sandwich was. They answer the phone saying hello and nothing else. It sounded like the person was high in a surfer dude. I asked for the manager and he said he was the manager. Then I asked for the owner and they said the owner wasn’t there. He said was this about the order and I said yes he said I’m sorry man we don’t have a delivery driver. I just sent it out for Uber. I just told him to cancel it and that his Customer Service was very unprofessional. He said he was just here for summer working part-time and he’s really an athlete after I told him he’s not good at Customer Service. Who answers the phone that just says hello like they’re high. I will never order from the store again.
• HT

  Hatch Tamland

  May 17, 2024
  1.0
  My order was missing sides and the girl behind the counter was arguing with me and was only going to give me part of my order, refusing to give me the sides I had ordered, then gave me one of the two sides. I had to raise my voice in order to get my second side. Customer service is extremely important and this is absolutely ridiculous. The gentleman at the register was very kind. I thought that I would order from this location since it was closer to me but I would rather drive across town to the location I usually frequent to avoid this horrible service.
• JL

  Ju Lu

  Jun 24, 2021
  3.0
  Very slow