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Jimmy John's

3.8
(191 reviews)

Business Details

1201 Piper Blvd, Naples, FL
34110, United States
(239) 593-3000
https://locations.jimmyjohns.com/fl/naples/sandwiches-1665.html

About

Sandwich Restaurant

Location

Jimmy John's
1201 Piper Blvd, Naples, FL
34110, United States

Hours

Reviews

3.8
191 reviews
5 stars
96
4 stars
37
3 stars
14
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Food Quality

The quality of food is generally well-received, with many enjoying the sandwiches, though there are complaints about inconsistency in preparation.

Cleanliness

The establishment is often noted for being clean and well-maintained, contributing positively to the dining experience.

Speed of Service

While many reviews highlight the speed of service, there are also reports of delays and inefficiencies during busy times.
  • JW
    Jonathon R Wills
    Feb 10, 2026
    4.0
    Costomer svc is their claim to fame
  • AA
    Aj
    Dec 21, 2025
    1.0
    When me and my friends went to get water because it was very hot outside, the cashier told us that he was not going to serve us. He did not give a valid reason and was very rude. Not coming back here again.
  • OS
    Oz Sandoval
    Oct 11, 2025
    5.0
    Service was fast, lady was super nice and polite, I did the wings and were excellent top quality and delicious, burger was good not spectacular and the chicken sandwich was really good!! There’s several tvs but no games….ill back because I saw couple things I need to try!
  • NB
    no body
    Oct 4, 2025
    1.0
    ChatGPT said: The sandwich I ordered was wrong. I drove all the way home to find this out, then drove all the way back for a refund. I was told it was fine, but because the worker messed something up, I was only able to receive store credit. Like I want to go back to this place. At least when I got home the second time, I finally had the correct sandwich, with lettuce (or whatever that yellow stuff is) and all!
  • CG
    Cole Grass
    Mar 22, 2020
    2.0
    Food was fine, no problem with it. However, the service was despicable. The lady there was extremely rude. After we got our food, she made us leave abruptly and told us we could not eat INSIDE the store. Annoying.

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Certified February 22, 2026Yext Knowledge Graph
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