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Dunkin'

3.4
(276 reviews)

Business Details

13600 Immokalee Rd, Naples, FL
34120, United States
(239) 300-4808
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13600 Immokalee Rd, Naples, FL
34120, United States

Hours

Reviews

3.4
276 reviews
5 stars
124
4 stars
37
3 stars
22
2 stars
20
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly; some praised friendly staff while others experienced rudeness and poor communication.

Food Quality

Inconsistencies in food preparation and quality were noted, with some items being served cold or poorly made.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and with food presentation.

Speed of Service

While some customers appreciated the quick service, others felt rushed and noted that staff seemed inattentive.
  • RG
    Ricardo Goycochea
    Jan 30, 2026
    1.0
    I arrived at Dunkin at around 6:05-6:15 on 1/30/2026. I specifically asked for the chocolate cold foam with strawberry and oat milk drink I’m a little unsure the exact name of the drink. However I did not receive that and instead just got a regular strawberry and oat milk drink even though the lady who took my order repeated it and it was on my receipt. That was rather irritating considering she repeated and not only that I also asked for the 10 munchkins mixed with without the blueberry munchkins since I’m severely allergic and while she said “ok no blueberry munchkins” I received the blueberry munchkins regardless and while I don’t mean to get anyone fired she was a lady most likely Latin American with black hair in a pony tail who works in the morning at this dunkin. I hope this doesn’t happen again have a good evening.
  • YF
    yasser fajardo
    Jan 5, 2026
    5.0
    Nice
  • AL
    Anthony Lucacio
    Jan 2, 2026
    1.0
    Horrible service. Continuously get order wrong. Recent visit they refused to refund me for something I didn't order. Management is terrible
  • CW
    Carl Wood
    Dec 14, 2025
    1.0
    I don’t appreciate a debit card reader stuck in my face at the drive thru, with tip amount selection in large letters, just so they can hand me a $6 coffee. Tips should never be asked for, especially before you receive your order.
  • VV
    Vanessa
    Dec 5, 2025
    2.0
    Hot cocoa, not hot at all. And it looks like they couldn’t even fill it a little more. Check out the photos.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Naples, FL?

Dunkin' in Naples, FL operates from 5:00 AM to 9:00 PM Monday and Saturday; 5:00 AM to 8:00 PM Tuesday through Friday; and 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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