Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
271 reviews
5 stars
125
4 stars
37
3 stars
22
2 stars
17
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor communication.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, suggesting a need for improvement in order accuracy.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including stale items and poorly prepared food, indicating a decline in standards.
Speed of Service
While some customers praised the quick service, others noted long wait times and rushed interactions, reflecting inconsistency in service speed.
Cleanliness
There are mixed reviews regarding cleanliness, with some customers noting a need for better maintenance of the dining area.
- BMBrittney Michelle2 days ago1.0Never any good customer service. Everytime I go through drive thru, I feel like a burden. I only order one iced coffee. They never speak one word to me, it’s so awkward. If I ask a question IMEDIATE attitude, it’s so odd
- ACAmanda Cisko3 days ago5.0The best Dunkin’ Donuts out in the Estates manager staff are always so friendly. They know me by name it’s always clean immaculate inside drive-through is always very quick and they are always so helpful and will do anything. If your order is wrong give you a free doughnut if your coffee is wrong, they’ll give you a new one just amazing. Amazing if you’re going to Dunkin, make sure you go to this location.
- ATAshleyy TaylorrNov 17, 20251.0I ordered 50 munchkins for a birthday on door dash. I only received 10. I have continously called the store, no one cares enough to pick up the phone. Absolutely ridiculous. If you want coffee go to a company who cares about customer service because dunkin donuts doesn't.
- HSHolly SanchoOct 3, 20251.0This is the worst Dunkin’ Donuts I’ve ever been to. The drinks and food are always made incorrectly and the staff is extremely rude. I decided to give this location another try, I ordered a medium latte and the lady screamed through the drive thru “WE NO HAVE”, I left and will not be giving Dunkin’ Donuts my business ever again.
- VRVictor M. RamirezSep 6, 20255.0Excellent service staff!!! Best of any stablishment in Naples area.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Naples, FL?
Dunkin' in Naples, FL operates from 5:00 AM to 9:00 PM Monday and Saturday; 5:00 AM to 8:00 PM Tuesday through Friday; and 6:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Naples?
The holiday drinks include the NEW Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead or via delivery through the Dunkin' mobile app available on both iOS and Android.
What meals does Dunkin' in Naples serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some specialties of Dunkin' Naples?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does the Naples Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby grocery store can I visit when coming to Dunkin' Naples?
You can visit Publix Super Market at Neighborhood Shoppes at Orangetree near Dunkin' for grocery needs.
Are there convenient ATM options near Dunkin' in Naples?
Yes, nearby ATMs include Presto! ATM, LibertyX Bitcoin ATM, and Bitcoin Depot, providing easy access to cash or currency exchange.
Which restaurants are close to Dunkin' in Naples for variety in dining?
Nearby restaurants include China Palace (Chinese cuisine), ZENSHI Handcrafted Sushi, Subway, and L'Appetito II Pizza offering diverse dining options.