Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff and lack of urgency during busy times.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions and health hazards.
Order Accuracy
Several customers experienced issues with incorrect orders and lack of attention to detail.
Coffee Quality
Mixed feedback on coffee quality, with some praising it while others complained about weak or cold coffee.
Atmosphere
The atmosphere received positive remarks for being inviting, though some noted a lack of friendliness from staff.
SR
Soshani Richardson
Dec 21, 2025
1.0
Very disappointed. Too unorganized with no strategic flow. 3 workers present. 2 serving the drive thru while 1 in the back cleaning the oven instead of helping to get the line down on the inside. Travel on the road trying to make time and the workers has no sense or urgency. More training suggestws to meet peek time lunch hour rush.
SC
Susan Costa
Nov 13, 2025
5.0
ALWAYS. Happy!
RS
RSR B2B Solutions
Oct 19, 2025
1.0
I was given a cold cup of dark roast coffee. I asked the lady to replace for a fresh cup and she replaced it. Second cup was cold as well/faucet temperature. I went inside and tried to explain to the lady but she was very upset and I simply told her to just give me a regular fresh cup of coffee. It seems like they are more interested in getting orders than the quality of the food. They definitely are lacking customer service.
What are the operating hours of Dunkin' in Naples, FL?
Dunkin' in Naples, FL is open Monday through Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday beverages are available at this Dunkin' location?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on both iOS and Android.
What types of meals are served at Dunkin' in Naples, FL?
Dunkin' serves breakfast, lunch, and brunch meals.
Are there drive-thru and dine-in options available at this Dunkin' location?
Yes, this Dunkin' has both a drive-thru and dine-in options available for customers.
What nearby places can I visit before or after stopping by Dunkin'?
Nearby attractions include The Everglades National Park for outdoor activities and several hotels such as La Quinta Inn & Suites and Holiday Inn Express Naples South for accommodations.
Are there other fast food options near this Dunkin' location?
Yes, nearby fast food options include McDonald's, Taco Bell, and Jersey Mike's Subs which are convenient alternatives for lunch or a quick snack.
What transportation options are available near Dunkin' Naples?
Greyhound Bus Stop at the Shell Gas Station nearby offers bus services, making it easier for customers using public transit to access Dunkin'.
Does this Dunkin' location accommodate families and children?
Yes, this location welcomes families and children, offering a menu that includes vegetarian options and a variety of breakfast and lunch items.