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Dunkin'

3.7
(454 reviews)

Business Details

13180 Livingston Rd, Naples, FL
34109, United States
(239) 431-5625
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13180 Livingston Rd, Naples, FL
34109, United States

Hours

Reviews

3.7
454 reviews
5 stars
207
4 stars
99
3 stars
35
2 stars
31
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor attention to detail, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty interiors and concerns about food safety.

Product Quality

Many reviews criticized the quality of food and drinks, mentioning stale items and incorrect preparations.
  • KC
    Kahlan Cunha
    Jan 12, 2026
    2.0
    I came in for a medium French vanilla frozen coffee with whipped cream… I got a medium frozen coffee with whipped cream on the bottom and coffee leaking through the top. I’ve gotten this many times before, I’m not sure what was so complicated about my order court this location??
  • P9
    Paint correction In the 941
    Dec 12, 2025
    4.0
    Like dunkin dounts Do think That workers should be wearing glove
  • KR
    Klau Rodriguez
    Dec 4, 2025
    5.0
    This Dunkin’ Donuts has the best service. The customer service is honestly really, really good. The morning girls are always attentive and have such a great attitude. My coffee came exactly the way I ordered it, the food was delicious, and everything was super fast. They treat everyone with the best attitude. I definitely think this place is highly recommended
  • LP
    Ludmi Paetz
    Nov 19, 2025
    1.0
    Terrible service. I ordered a decaffeinated coffee and she told me that all coffee contains caffeine and that there's no such thing as decaf, even though they have a dispenser that clearly says they do. She was very rude. I'm not planning on going back to this place.
  • LM
    Lourdes González Martínez
    Nov 4, 2025
    5.0
    Staff is very friendly and orders are always on time

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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