Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
679 reviews
5 stars
338
4 stars
141
3 stars
72
2 stars
27
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and attitude noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and overcharging.
Cleanliness
Several customers mentioned that the store was dirty, with unclean tables and restrooms.
Staff Training
There were complaints about staff not being adequately trained, leading to misunderstandings and poor customer interactions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quality of food and drinks.
- JAJeff AtkinsDec 21, 20253.0Busy place. Took a while to get medium warm coffee, but the servers were very nice.
- MMMelissaDec 14, 20251.0Tienen una pésima atención demasiado déspotas en varias ocasiones e tenido un muy mal trato
- FLF LoridianDec 8, 20251.0Stood with my husband at counter (4pm) girl sweeping all around us never acknowledged us standing there and the rest of the staff was working the window. If you dont want the business from us, say so.
- CWCarl WoodDec 4, 20251.0Workers should not aggressively pushing tipping at the drive through. This tipping business is getting out of hand! A tip to hand me a my coffee and a doughnut?
- DDDan deProphetisOct 21, 20251.0Might be the worst customer service out of any Dunkin I’ve ever been to. Went to place my order and the kid at the register had a major attitude. Tried being nice to him, but he wasn’t having it. Annoyed to take my order. All I wanted was a donut and munchkins for my kid. No hello, no thank you…major attitude. Bad for your business. I get it people have bad days, but this went beyond that.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Naples, FL?
Dunkin' in Naples, FL is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' on Immokalee Rd?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some of the specialty items available at Dunkin'?
Specialties at this Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at Dunkin' on 4835 Immokalee Rd?
Yes, this Dunkin' location features a drive-thru for convenience.
Can I order ahead using an app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android devices, for a fast grab-and-go experience.
What are some nearby places of interest to Dunkin' on Immokalee Rd?
Nearby places include Naples International Pavilion (an art gallery and gift shop), Seed to Table (a health food restaurant and grocery store), and Oakes Farms (a health food store and supermarket).
Are there banking services close to the Dunkin' on Immokalee Rd?
Yes, Chase Bank and Chase ATM are nearby providing convenient banking and ATM services.
What entertainment options are near Dunkin' in Naples?
Glenn Miller Productions, a music venue, and Naples International Pavilion, an art gallery, are nearby for entertainment options before or after your visit.
Is Dunkin' in Naples family-friendly and do they offer vegetarian options?
Yes, Dunkin' welcomes families and offers vegetarian options among their menu selections.