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Dunkin'

3.9
(683 reviews)

Business Details

4835 Immokalee Rd, Naples, FL
34110, United States
(239) 596-0681
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4835 Immokalee Rd, Naples, FL
34110, United States

Hours

Reviews

3.9
683 reviews
5 stars
340
4 stars
142
3 stars
72
2 stars
27
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unprofessional service, with multiple reports of staff displaying attitude and lack of acknowledgment.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and sizes, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, including dirty tables and restrooms.

Staff Training

There are numerous mentions of inadequate staff training, particularly in customer service and order taking, which contributed to negative experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that positive experiences do occur.
  • RB
    Roy the Bannerlord
    Feb 6, 2026
    1.0
    Toya joke
  • JS
    Joel Schenk
    Feb 2, 2026
    5.0
    One place open during our power outage this morning. Thank you for your patience, kindness and quality. Greatly appreciated.
  • CC
    Chris
    Jan 30, 2026
    5.0
    Mckenzie is the best 😼😼😼 super sweet and kind i love her, shes very cool
  • JA
    Jeff Atkins
    Dec 21, 2025
    3.0
    Busy place. Took a while to get medium warm coffee, but the servers were very nice.
  • MM
    Melissa
    Dec 14, 2025
    1.0
    Tienen una pésima atención demasiado déspotas en varias ocasiones e tenido un muy mal trato

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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