Dunkin'

3.7
253 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4800 Golden Gate Pkwy, Naples, FL
34116, United States

Hours

Reviews

3.7
253 reviews
5 stars
134
4 stars
42
3 stars
11
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, incorrect orders, and lack of attention from staff.

Staff Friendliness

Some customers praised the friendliness and helpfulness of certain staff members, though this was inconsistent.

Cleanliness

Several reviews mentioned cleanliness issues, including flies in the establishment and unsanitary conditions.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, contributing to frustration.
  • TL
    Trina Lynn
    3 days ago
    1.0
    This location is the worse ever! Ordered two large iced coffee cost over $7 and got almost a whole cup of ice and maybe 1/5 cup of coffee! That’s ridiculous!! They don’t toast the bagels and the sandwich is not fully warmed up.
  • SO
    Steve Orruel
    Dec 27, 2025
    5.0
    Placed on order through the mobile app, no complaints! Everything was there nothing was missing. Quick fast service!
  • PS
    Peter Stoltz
    Dec 10, 2025
    3.0
    Food is good but most of the time the bacon is cold and uncooked, service is good and fast, employees are nice.
  • CL
    Cassidy Lynn
    Oct 3, 2025
    5.0
    Manager is so sweet!
  • CC
    Cherlin Canales
    Sep 19, 2025
    1.0
    The food here is always cold, its like if they don't even cook it, you order maple sugar snacking bacon and you get shredded/cold/saggy bacon, and when you ask for them to replace it they just put it on the microwave and heat it up, and you get burned bacon, the sausage on the wrap cold, only the tortilla burned. Horrible service horrible food.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Naples, FL?

Dunkin' in Naples is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, it offers both delivery and curbside pickup services to customers.