Dunkin'

3.7
418 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7775 Preserve Lane, Naples, FL
34119, United States

Hours

Reviews

3.7
418 reviews
5 stars
192
4 stars
90
3 stars
36
2 stars
18
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, with staff being rude, unprofessional, and often not understanding English.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction and frustration.

Food Quality

Several reviews mention stale or poorly prepared food items, including donuts and bagels, contributing to a negative dining experience.

Management Issues

Feedback indicates a need for better management and staff training, as many customers feel that the location is poorly run.

Cleanliness Concerns

Some reviews raised concerns about cleanliness and hygiene, with reports of unsanitary conditions affecting customer trust.
  • DH
    Dustin Hoffman
    3 days ago
    1.0
    They used some kind of sugar syrup to make their sweet tea instead of brewing it. Unacceptable.
  • TM
    Taryn Meenan
    Aug 30, 2025
    1.0
    The place is absolutely terrible. I’ve gone here just a handful a times but I avoid because of the terrible service. Every time I’ve gone here they don’t understand English so they mess up on your order and when you try to fix it they give you attitude. They always tell me they’re out of a flavor and have told me before Dunkin doesn’t even make the flavor but it’s clearly on the mobile app. Every time I come, I regret ordering from this specific Dunkin. It’s been like this for a year.
  • CT
    Christine Terjesen
    Aug 27, 2025
    5.0
    The associates were great and friendly. The drinks were done Perfectly and I highly recommend.
  • LA
    Luke Arroyo
    Aug 20, 2025
    5.0
    I pulled up with the bruzz and we payed with $9 in quarters the worker was very chill and even started jelqmaxxing! Super tuff experience would jelq again!
  • YL
    Yaine Miranda lopez
    Aug 11, 2025
    5.0
    I love this place i love the manager i this her ñame is Ana always greet me with energy and smile always take CARE customer with respet and very sweet

Frequently Asked Questions About Dunkin'

What are the main food and beverage offerings at Dunkin' in Naples, FL?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.

What are the opening hours of Dunkin' at 7775 Preserve Lane, Naples?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM (Saturdays start at 5:00 AM) and on Sundays from 6:00 AM to 7:00 PM.