Brand Certified
Dunkin'
3.6(432 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7775 Preserve Lane, Naples, FL
34119, United States
Certified by Dunkin' • Feb 22, 2026
(239) 593-1070
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
432 reviews
5 stars
194
4 stars
91
3 stars
37
2 stars
18
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with complaints about poor attitudes and lack of attention to customer orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing items, leading to frustration.
Food Quality
Several reviews mentioned stale or poorly prepared food items, including donuts and bagels, contributing to a negative dining experience.
Management Issues
There were calls for better management and staff training, as many customers felt that the location was poorly run and needed significant improvements.
Cleanliness Concerns
Some reviews raised serious concerns about cleanliness and hygiene, including reports of unsanitary conditions and pest issues.
- JDJ9 Donn2 days ago5.0I go in this Dunkin Location EVERY DAY through Drive …getting my Large Coffee with cream. The Service at the Drive Through window is impeccable!! The gal says “How are you today my love!” This is the FRIENDLIEST DUNKIN’ DONUTS EVER!! Well Done! Keep up the great service!! 👍🏻☕️
- JCJim CaseyFeb 15, 20261.0Complete health hazard with these flies everywhere at this Dunkin’. Needs to be closed on an emergency basis.
- JHJancarlos HanamanFeb 12, 20261.0If i could put 0 stars i would. This has to be the WORST dunkin in town. The worst customer service i’ve ever experienced. These people has 0 patience when it comes to you ordering; I went a couple days ago through drive thru and asked them for a couple minutes to check out their menu, the manager responds with “ how are you going to pull up to the drive thru when you’re not even ready to order “ and proceeds to rant at me over this… After ordering i then ask if i can make a 2nd order, i wasn’t even doing asking her this question and she pops off on me again saying “ we don’t have time for this ,there’s a line of people, yap yap yap…” Keep in mind i was the only car in the drive thru lol and 0 people in the establishment itself. Please don’t come here trust me.
- MSMarina SFeb 11, 20265.0This location is great! The people are always cheerful and happy and the drinks are always good!
- SMStella MaticFeb 1, 20261.0Super degrading and rude staff who charge you for items that you ordered but don't actually give you the items. If I could give zero stars I would, I've never been to a worse dunkin.
Frequently Asked Questions About Dunkin'
What are the main food and beverage offerings at Dunkin' in Naples, FL?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
What are the opening hours of Dunkin' at 7775 Preserve Lane, Naples?
Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM (Saturdays start at 5:00 AM) and on Sundays from 6:00 AM to 7:00 PM.
Does Dunkin' in Naples offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services for customer convenience.
Can customers order ahead using a mobile app at this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for fast and convenient service.
Is there free Wi-Fi available at the Dunkin' in Naples?
Yes, Dunkin' provides free Wi-Fi for customers.
What are some nearby places a customer can visit around Dunkin' at 7775 Preserve Lane?
Nearby places include Baskin-Robbins (ice cream), Nail Color (nail and beauty salon), Tanya Grubii Insurance Agency, and various martial arts clubs such as Academy of Martial Arts Training Center and Krav Maga Naples.
How can nearby gas stations like Shell or BP be helpful to Dunkin' customers?
Customers can conveniently fill up their vehicles at nearby gas stations Shell and BP located close to Dunkin', making it easy to combine fuel stops with a coffee or breakfast visit.
What recreational options are available near Dunkin' in Naples?
Nearby recreational spots include Alligator Flag Preserve, a nature reserve and park, as well as gyms like the Academy of Martial Arts Training Center and North Naples Crossfit for fitness enthusiasts.
What payment options are accepted at Dunkin' Naples?
Dunkin' accepts both credit and debit cards for payment, providing flexibility for customers.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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