Dunkin'

4.0
450 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
390 9th St N, Naples, FL
34102, United States

Hours

Reviews

4.0
450 reviews
5 stars
243
4 stars
86
3 stars
42
2 stars
31
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and slow service.

Drive-Thru Issues

Many customers express frustration with long wait times and inefficiencies at the drive-thru, leading to traffic problems.

Food Quality

Feedback on food quality is inconsistent; while some customers enjoy fresh donuts and good coffee, others report stale items and incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, including dirty facilities and unsanitary conditions.

Staff Training

There are calls for better staff training, as some customers noted a lack of professionalism and poor customer service skills.
  • MM
    MamaObieXD
    Oct 24, 2025
    5.0
    I absolutely love this Dunkin’! The team here is wonderful, and Ms. Patricia always greets us with a warm smile that brightens the day. My coffee is consistently perfect, and the service is top-notch. Highly recommend this location!
  • JJ
    Jules
    Oct 23, 2025
    1.0
    They really need to come up with a better system for the drive through. If the line is long cars just block 41 which is a main road. It’s a daily issue and causes so many traffic issues. Donuts are dry, hardly any filling, just not good in general. The county also needs to step up and do something too.
  • SW
    Shawn Ware
    Sep 23, 2025
    5.0
    Good service good food good view of the road! It was very nice
  • GK
    george kush
    Jul 23, 2025
    1.0
    so slow
  • MM
    Michelle
    Jul 10, 2025
    5.0
    We came through for our “usual” this morning. We have lived/traveled all over the US and get the same question every time we order our iced vanilla latte with almond milk, add creamer. (Are you sure?) This young man delivered exactly as we asked (it was plenty sweet) and he was fast and efficient. Another great Dunkin experience!

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 390 9th St N in Naples, FL?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.