Dunkin'

4.0
432 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
887 105th Ave N, Naples, FL
34108, United States

Hours

Reviews

4.0
432 reviews
5 stars
237
4 stars
80
3 stars
36
2 stars
23
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or inattentive service.

Food Quality

There were multiple complaints about food quality, including cold or burnt items, incorrect orders, and unsanitary conditions.

Efficiency

While some customers appreciated the quick service, others noted slow service and frequent order mistakes, particularly during busy times.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary food preparation areas.

Staff Attitude

Customer experiences varied widely regarding staff attitude, with some praising helpfulness and others reporting rudeness or lack of professionalism.
  • JJ
    J
    Nov 12, 2025
    1.0
    The customer service was terrible. Specifically because of the cashier, guy with all the piercings. Had a terrible attitude and didn’t even get the order right.
  • SB
    Shane Bailey
    Oct 20, 2025
    1.0
    Does anyone speak english anymore? I wanted to order 20 donuts in small baggies, so I can hand them out to prospective clients, and no one could understand what I needed or wanted. The store was painfully dirty. And the employees cared more about their phone than they did the customers. One customer actually walked out. Shame on you for horrible service.Shame on you for not understanding what people want.
  • RR
    ron riccio
    Oct 13, 2025
    5.0
    Coffee thru the drive thru
  • JR
    Jameson Rexford
    Sep 27, 2025
    5.0
    Best place ever food is great and fresh Michael is so great and Ivan is also
  • EL
    Esc Luv
    Sep 15, 2025
    1.0
    Everytime I come to this Dunkin, they’re always either rushing to get their lane time down, food quality is either cold or raw. Today, I’m typing this as I’m in the store. They got my order wrong for the loaded hash brown, I kindly asked them to make it warm for me. The second time they gave me the hash brown BURNT. As if I complained and they over did it. This isn’t my first time having an issue with this Dunkin. Now everytime they mess my order up. I’ll add a bad review. My bacon is always raw and not fully cooked, sometimes the maple bacon doesn’t even taste like maple bacon. Just know ,EVERYTIME MY ORDER IS MESSED UP, I’ll leave a bad review. I wouldn’t have this issues if people can just do their job right by following the instructions on how to make the food.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Naples, FL?

Dunkin' in Naples is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.