Dunkin'

4.0
395 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6685 Collier Blvd, Naples, FL
34114, United States

Hours

Reviews

4.0
395 reviews
5 stars
214
4 stars
80
3 stars
35
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty floors and poor food handling practices.

Product Quality

Inconsistent quality of food and drinks was noted, with some customers receiving stale or improperly made items.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for poor communication and service.
  • JB
    John Bowers
    1 day ago
    5.0
    Great place
  • DC
    Dose Charisma
    2 days ago
    2.0
    Eggs were cold on my sandwich wanted a refund but didn't have time to bother about it.
  • LA
    Laura Angelica
    Dec 16, 2025
    1.0
    They should shutdown the place. The employees was very rude . The guy on the speaker was impatient with me. He basically rushed me into ordering my food and when I pulled in I asked the lady nicely if it was okay to add something else if not it’s okay and she sounded so annoyed and bothered like lady calm down it wasn’t a big deal. When I was done paying it asked me for a tip. No tip for sure take out that out of the system y’all don’t deserve it.
  • CM
    Colin Morgan
    Dec 2, 2025
    5.0
    Very fast drive through and excellent, hot coffee.
  • JP
    Jeff Paugh
    Nov 27, 2025
    2.0
    TL;DR: Keep driving and find another DD location, this one is staffed by people who clearly have given up. Staff was unfriendly and “short” with responses and no communication amongst themselves either. Details: the store was visibly dirty, an effort was started to sweep the floor but apparently abandoned. None of the selections I made for a half dozen donuts on the kiosk were available so I took available selections despite not wanting any of them. Not having enough of one (1) particular variety is understandable on any day at any time but let’s not forget this is a donut shop…not staffing your donut shop with enough people to make donuts is an unforgivable mis-step! The 5-pc. Munchkins somehow turned into a 10-pc. when fulfilled, but due to lack of communication or feedback I can’t determine if it was an intentional customer service effort or incompetence. Pricing: The total was over $40 for three (3) drinks, a 1/2 dozen donuts, and a 5-pc Munchkins. Not a great value when we had to walk through trash on the floor to pickup our order. The one highlight: The drinks we ordered were made well and delicious! They were responsible for the majority of our order so they reclaimed 1 star from my initial rating.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Naples, FL?

Dunkin' in Naples, FL operates from 5:00 AM to 8:00 PM Monday through Friday and Saturday, and from 6:00 AM to 7:00 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.