Dunkin'

4.0
386 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6685 Collier Blvd, Naples, FL
34114, United States

Hours

Reviews

4.0
386 reviews
5 stars
210
4 stars
78
3 stars
35
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews about customer service, with some praising friendly staff while others report rudeness and poor treatment from management.

Cleanliness

The store has received positive feedback for being clean and well-maintained after renovations.

Product Quality

Customers have expressed dissatisfaction with the quality of donuts and coffee, noting issues with freshness and incorrect orders.

Staff Performance

Some employees, particularly Iris, have been highlighted for exceptional service, while others have been criticized for poor attitudes.

Atmosphere

The renovated store has been described as bright and inviting, contributing to a pleasant dining experience.
  • BK
    B K
    Oct 1, 2025
    1.0
    What on earth! If you people don’t want to work w a smile and politeness why bothers working in a place that requires talking to people and being hospitable. Soo RUDE, first, they got my order wrong whatever doesn’t matter mistakes happens. Then due to poorly described food item the order had to be changed and instead of kind I’m sorry we’ll fix it for you . I got a nasty rolling eyes, elevated tone and statement saying that’s all what you needed to say. Will not be back. Do not recommend
  • CB
    Cheryl Blair
    Sep 22, 2025
    5.0
    This Dunkin is good
  • AC
    Andreina Chavez
    Sep 22, 2025
    1.0
    Chief supervisor was very rude to me as a customer and to employee in charge of ringing my food and handing me my food. I definitely will not go there again . Yelling across the room saying it was my fault for ordering the wrong sandwich . Even after apologizing the took it on the young employee. I guess Starbucks it is.
  • MD
    Michele D
    Sep 11, 2025
    1.0
    Stopped by for a coffee and donuts. It was my husband and I. Worker went to register and waited no hello nothing. Took order left to make coffees came back and left on counter. We were the only ones in the store. It was empty. ZERO COURTESY. SO SO SAD. NEVER SPOKE A WORD TO US AT ALL. NEXT TIME ILL GO TO PANERA.
  • MB
    Matthew Bossi
    Aug 31, 2025
    1.0
    During summer they dont make donuts fresh. Got donuts that tasted like a refrigerator that past 2 times I went.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Naples, FL?

Dunkin' in Naples, FL operates from 5:00 AM to 8:00 PM Monday through Friday and Saturday, and from 6:00 AM to 7:00 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.