Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including dirty floors and poor food handling practices.
Product Quality
Inconsistent quality of food and drinks was noted, with some customers receiving stale or improperly made items.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for poor communication and service.
JB
John Bowers
1 day ago
5.0
Great place
DC
Dose Charisma
2 days ago
2.0
Eggs were cold on my sandwich wanted a refund but didn't have time to bother about it.
LA
Laura Angelica
Dec 16, 2025
1.0
They should shutdown the place. The employees was very rude . The guy on the speaker was impatient with me. He basically rushed me into ordering my food and when I pulled in I asked the lady nicely if it was okay to add something else if not it’s okay and she sounded so annoyed and bothered like lady calm down it wasn’t a big deal. When I was done paying it asked me for a tip. No tip for sure take out that out of the system y’all don’t deserve it.
CM
Colin Morgan
Dec 2, 2025
5.0
Very fast drive through and excellent, hot coffee.
JP
Jeff Paugh
Nov 27, 2025
2.0
TL;DR: Keep driving and find another DD location, this one is staffed by people who clearly have given up. Staff was unfriendly and “short” with responses and no communication amongst themselves either.
Details: the store was visibly dirty, an effort was started to sweep the floor but apparently abandoned. None of the selections I made for a half dozen donuts on the kiosk were available so I took available selections despite not wanting any of them. Not having enough of one (1) particular variety is understandable on any day at any time but let’s not forget this is a donut shop…not staffing your donut shop with enough people to make donuts is an unforgivable mis-step!
The 5-pc. Munchkins somehow turned into a 10-pc. when fulfilled, but due to lack of communication or feedback I can’t determine if it was an intentional customer service effort or incompetence.
Pricing: The total was over $40 for three (3) drinks, a 1/2 dozen donuts, and a 5-pc Munchkins. Not a great value when we had to walk through trash on the floor to pickup our order.
The one highlight: The drinks we ordered were made well and delicious! They were responsible for the majority of our order so they reclaimed 1 star from my initial rating.
What are the regular operating hours for Dunkin' in Naples, FL?
Dunkin' in Naples, FL operates from 5:00 AM to 8:00 PM Monday through Friday and Saturday, and from 6:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.
What special holiday drinks and menu items are currently available at this Dunkin'?
This Dunkin' features holiday drinks like the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What types of meals are served at this Dunkin' location?
The location serves breakfast, lunch, and brunch meals, including espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' on 6685 Collier Blvd in Naples?
Yes, this Dunkin' location has a drive-thru to provide quick and convenient service.
Are there other Dunkin' locations nearby this Dunkin' in Naples?
Yes, there are nearby Dunkin' locations including 'Dunkin'' and 'Dunkin' Donuts' close to this address, offering additional options for coffee and donuts.
What convenience stores or gas stations are near this Dunkin' that customers might visit?
Nearby convenience stores and gas stations include Shell, Circle K, and 7-Eleven, which are great spots for additional errands before or after your Dunkin' visit.
Are there any pharmacies or health services near this Dunkin' in Naples?
Yes, you can find Walgreens pharmacy and Aspen Dental nearby for your health and wellness needs alongside your coffee stop.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts both debit and credit cards for payment, making purchases easy and cashless.