Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
689 reviews
5 stars
383
4 stars
159
3 stars
73
2 stars
36
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, noting both friendly staff and rude interactions.
Food Quality
The ice cream and blizzards received positive feedback, while some food items were criticized for being cold or poorly prepared.
Cleanliness
The restaurant was noted for being clean, but some customers reported unpleasant odors and issues with the bathrooms.
Pricing
Many customers found the prices to be high compared to other fast-food options, leading to concerns about affordability.
Location Issues
The location is busy with limited parking, and some customers experienced long wait times.
- SBShane Mann Ruff (Braverhund)Nov 16, 20251.0Came in with a BoGo for .99 coupon on Blizzards. Was informed that the coupon mailed to us wasn't accepted here. Tried to get us to download the app for a similar coupon. Obviously an information grab . Why else couldn't they just accept the coupon? Ice cream already melting by the time we received ( yes it is soft serve but this was more extreme) In the advertising they show an overflowing cup held upside down.....1) ours weren’t filled anywhere near cup lip ... not even close!…maybe an inch + down . 2) if you held it upside down it would drip out... it's not 'frozen', at least not at this location. Box of 6 dilly bars $14 ! Pictured is $14 worth of blizzards. As you can see it’s no where near filled. Google list national average for a medium Blizzard at $5.69, here it’s $6.69 (imagine that , a dollar more for a product less than advertised and slushy at that!) First and only trip here .... Not worth it. Show less
- LKLudger KleinjohannNov 14, 20254.0Habe hier wie immer nur ein Blizzard Eis gegessen. Service nicht vorhanden da Selbstbedienung. Im Restaurant eher wenig Sitzmöglichkeiten. Die meisten Gäste haben sich auch nur Eis gekauft.
- JGJohn GaltNov 11, 20255.0We stopped by this cozy spot in Naples, Florida — and really enjoyed it! The place is small and compact inside, but it has that authentic, traditional vibe that makes you feel it’s been around for years and loved by locals. The menu has all the classics — burgers, shrimp, fries, and desserts displayed in a chilled case. Everything was well-prepared, served quickly, and the staff were polite and friendly. There’s a big parking area outside, which is a bonus. Simple, comfortable, and tasty — a great stop for lunch or a casual dinner. ⭐⭐⭐⭐⭐
- SWShawn WareOct 5, 20255.0Very nice we stopped for ice cream on the way home from Marco Island and it was amazing! Good location to get into
- GWG WSep 18, 20251.0On national cheeseburger day. I asked if they were participating in the special. They said yes. But only on the app. The coupon wouldn’t com up on my app. I showed them. They just said sorry. No app coupon, no burger for you.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Naples offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill at 694 9th St N, Naples?
They are open daily from 11:00 AM to 9:00 PM Monday through Thursday, and from 11:00 AM to 9:30 PM on Friday, Saturday, and Sunday.
Does this Dairy Queen location provide seating options?
Yes, it offers indoor seating, outdoor seating, and has high chairs available for families with small children.
Is the Dairy Queen Grill & Chill in Naples family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with restroom facilities.
How can I order food for pickup from this Dairy Queen location?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14052/.
Are there any mobile apps or deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
What points of interest are near Dairy Queen Grill & Chill that customers might want to visit?
Nearby places include Lake Park Diner, Skyline Chili, Napoli On The Bay pizza restaurant, and Another Broken Egg Cafe for dining options; also furniture stores like Rooms To Go Patio and Carls Patio Naples.
Is there a gas station close to Dairy Queen Grill & Chill in Naples?
Yes, there is a Mobil gas station nearby, which customers can use for fueling or convenience store needs before or after their visit.
Can customers find medical or healthcare services near Dairy Queen Grill & Chill?
Yes, nearby medical services include Gulf Shore Apothecary & Medical Supply, New Life Rehab Medical Center, Heritage Healthcare and Rehabilitation Center, and DaVita Naples At Home dialysis clinic.
What is the contact phone number and how can I learn more about Dairy Queen Grill & Chill Naples?
You can call them at +1 239-261-8667 and visit their website at https://www.dairyqueen.com/en-us/locations/fl/naples/694-9th-st-n/14052/ for more information.