Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
697 reviews
5 stars
389
4 stars
160
3 stars
73
2 stars
35
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude service and poor communication.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about undercooked or poorly prepared items.
Pricing
Many customers found the prices to be high compared to other locations, with some expressing dissatisfaction over portion sizes and value for money.
Cleanliness
The cleanliness of the restaurant received positive remarks, although some customers noted unpleasant odors and a need for better maintenance.
Specials and Promotions
Several customers expressed frustration over the non-acceptance of coupons and specials that were advertised, leading to disappointment.
- JLJason Levash2 days ago4.0Individual at the counter taking orders was very unfriendly and ungrateful for our business.
- QQQueenDec 27, 20255.0This is an excellent place to eat and the store is very clean!
- GFGlorious FlamezDec 23, 20255.0This is the best burger I’ve had in months. The other employees are so friendly; It deserves more than just 5 stars.
- JSJosh StewartDec 22, 20251.0Hostile uninviting rude customer service foods about like every other Dairy Queen atmosphere is absolutely toxic
- PDPatrick DelcambreDec 11, 20255.0We went to dairy queen and ordered thr spicy chili chicken stripe. Large fries medium drinks. And the service was some of the best I've witnessed to. When we got our food the fries were not that many and looked like a small. On just one order the other two was adequate. When the manager came to address the issue. He said that he would bring me some more fries. And when he returned he came back with four more orders of fries and made me feel like I was a king in the queen chambers. Some of the absolute best customer service. I would come back over and over. No matter what!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Naples offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill at 694 9th St N, Naples?
They are open daily from 11:00 AM to 9:00 PM Monday through Thursday, and from 11:00 AM to 9:30 PM on Friday, Saturday, and Sunday.
Does this Dairy Queen location provide seating options?
Yes, it offers indoor seating, outdoor seating, and has high chairs available for families with small children.
Is the Dairy Queen Grill & Chill in Naples family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with restroom facilities.
How can I order food for pickup from this Dairy Queen location?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14052/.
Are there any mobile apps or deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
What points of interest are near Dairy Queen Grill & Chill that customers might want to visit?
Nearby places include Lake Park Diner, Skyline Chili, Napoli On The Bay pizza restaurant, and Another Broken Egg Cafe for dining options; also furniture stores like Rooms To Go Patio and Carls Patio Naples.
Is there a gas station close to Dairy Queen Grill & Chill in Naples?
Yes, there is a Mobil gas station nearby, which customers can use for fueling or convenience store needs before or after their visit.
Can customers find medical or healthcare services near Dairy Queen Grill & Chill?
Yes, nearby medical services include Gulf Shore Apothecary & Medical Supply, New Life Rehab Medical Center, Heritage Healthcare and Rehabilitation Center, and DaVita Naples At Home dialysis clinic.
What is the contact phone number and how can I learn more about Dairy Queen Grill & Chill Naples?
You can call them at +1 239-261-8667 and visit their website at https://www.dairyqueen.com/en-us/locations/fl/naples/694-9th-st-n/14052/ for more information.