Chipotle Mexican Grill

3.9
708 reviews
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About

Mexican Restaurant
Chipotle South Naples is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6821 Collier Blvd, Naples, FL
34114, United States

Hours

Reviews

3.9
708 reviews
5 stars
371
4 stars
135
3 stars
52
2 stars
29
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored during their visits.

Portion Sizes

Many customers complained about small portion sizes, often feeling that they were not receiving value for their money.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were multiple reports of inconsistent quality, including issues with freshness and incorrect orders.
  • U8
    USA 828
    3 days ago
    1.0
    When customers arrive, at the very least the cashier should have a smile on their face, not an angry expression. And the portion shouldn't be just half a spoonful of steak! A terrible place. Don't come here.
  • LK
    L K
    4 days ago
    1.0
    Portions are too small, employees aren’t friendly. There is one girl here who is perhaps Asian who is very nice. Store is FILTHY. Employees on phone as other reviews have mentioned.
  • MD
    Maraget Dillon
    6 days ago
    1.0
    I paid for a chicken 32 Grams on the website and this is the what they gave me I order here a lot and have seen this one ever from this location. This is the tiniest cup ever
  • AB
    Alex Burris
    6 days ago
    1.0
    The gentleman at the register at 1:18pm on 1-7-26 was constantly on his phone and was almost impossible to talk to. The woman at packaging vanantide I think was her name was much more helpful. The kids need to know that being on their phones destroys businesses like this. I felt neglected and just insulted.
  • JD
    Joey Dupree
    Dec 17, 2025
    1.0
    I eat chipotle a few times a week. This is the worst chipotle Everytime. The staff is rude and lazy. Horrible customer service

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill South Naples offer?

Chipotle South Naples offers a customizable fast-casual menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill South Naples?

Chipotle South Naples is open daily from 10:45 AM to 11:00 PM.