Chipotle Mexican Grill

3.5
499 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Naples Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2085 Tamiami Trl N, Naples, FL
34102, United States

Hours

Reviews

3.5
499 reviews
5 stars
246
4 stars
64
3 stars
35
2 stars
26
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported issues with raw or cold food.

Service Issues

Numerous complaints about rude staff, poor customer service, and long wait times.

Cleanliness

Consistent reports of dirty dining areas and overflowing trash, detracting from the overall experience.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes and inconsistent ingredient availability.

Positive Experiences

Some customers highlighted exceptional service from specific staff members, indicating potential for improvement.
  • CQ
    Christopher Quinn
    3 days ago
    1.0
    They won’t even answer the phone. They cross-contaminated my side of sour cream! It had pieces of corn & strands of chopped lettuce in it! Managers & staff are not well-trained and they deserve every single negative review they get!
  • MM
    Marissa Martinez
    Nov 12, 2025
    1.0
    I have been to chipotle maybe only two times and tonight should why I walk in and to start the lady making the food lied to the customer in front of us saying they had no pico left in the building and as soon as she left and it was our turn a whole tin of pico was brought out then when she was making our food there was an attitude the whole time, portions where not up to par as well don’t think I’ll be going back.
  • MC
    M Chowdhury
    Nov 7, 2025
    3.0
    Best place to enjoy Mexican foods. But it’ll be more convenient if the floor and tables are not clean.
  • GH
    Genie H.
    Nov 3, 2025
    3.0
    The food is not proportionate to the price. I ordered a rice bowl with steak and several toppings. Two half empty scoops of rice (you could still see the bottom of the bowl), one scoop of protein. My son ordered the same but with chicken. The rice was stale and the steak had no flavor. Total was $32.97 for two bowls. I don’t usually eat Chipotle but my son eats from here at least once a week so I wanted to see what the hype was.
  • ML
    Mike Loshbough
    Oct 20, 2025
    1.0
    Nothing better then eating multiple bites and then getting a super chewy piece of chicken. Only to spit it out and realizing its still raw. DELICIOUS!!!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill offer at the Naples Plaza location?

Chipotle Mexican Grill at Naples Plaza offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is the Chipotle Mexican Grill located in Naples?

It is located at 2085 Tamiami Trail North, Naples, FL 34102, in the Naples Plaza area.