Chipotle Naples Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
The restaurant was frequently noted as dirty, with overflowing trash and unclean tables.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes relative to the price.
Management Concerns
There were complaints about management's lack of involvement and poor handling of staff and customer issues.
MK
Moh Kouar
Jan 2, 2026
1.0
I think the pictures tell you everything
YC
Yasiel Cabrera
Jan 1, 2026
1.0
But two food orders and when they arrived both orders were missing products, one without cheese and without a protein, the other without two proteins or cheese.
SH
S Hutchinson
Dec 27, 2025
5.0
Staff were nice. The guy serving me accomodated me with plain white rice. The chicken burrito was delicious. Good size too. Will definitely be back.
AK
Adam Mac Kenzie
Dec 23, 2025
2.0
The hot food was not very hot. Hope I don't get sick
MM
Mariah Marie
Dec 23, 2025
5.0
Tay is awesome! Went above and beyond with service today and is very kind.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill offer at the Naples Plaza location?
Chipotle Mexican Grill at Naples Plaza offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is the Chipotle Mexican Grill located in Naples?
It is located at 2085 Tamiami Trail North, Naples, FL 34102, in the Naples Plaza area.
What are the operating hours of Chipotle Mexican Grill at Naples Plaza?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer delivery and pickup options?
Yes, Chipotle Mexican Grill at Naples Plaza offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Naples Plaza?
You can order online through their official website order.chipotle.com or via the Chipotle mobile app available in the Apple App Store.
What special values does Chipotle Naples Plaza emphasize in their food preparation?
They prioritize "Food with Integrity," using only 53 real ingredients sourced from farms following humane and sustainable practices, without artificial colors, flavors, or preservatives.
Is the Chipotle Mexican Grill in Naples Plaza LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Are there any nearby shopping centers where I can visit before or after dining at Chipotle?
Yes, Naples Plaza shopping center is adjacent, making it convenient to shop before or after your meal.
Which nearby health and wellness locations can be visited around Chipotle Naples Plaza?
You can visit Woodhouse Spa - Naples or The Woodhouse Day Spa - Naples for beauty and wellness treatments close to Chipotle Naples Plaza.
Are there other dining options near Chipotle Mexican Grill at Naples Plaza?
Yes, nearby food options include Nature's Garden of Naples and Beyond Juicery + Eatery, offering health-conscious menu choices close by.