Many customers praised the exceptional service provided by various servers, particularly highlighting staff members like Sylvia, Andros, and Dominick for their attentiveness and friendliness.
Food Quality
The food received numerous compliments for being delicious and well-prepared, with specific dishes like calamari and Chicken Marsala frequently mentioned as favorites.
Atmosphere
The restaurant is noted for its welcoming atmosphere, with several reviews mentioning the friendly demeanor of the staff and the overall enjoyable dining experience.
Inconsistency
Some reviews pointed out issues with service speed and inconsistency, particularly during busy times, indicating that while many experiences were positive, there were occasional lapses.
Value for Money
Customers generally felt that the food and service provided good value for the price, with many mentioning generous portions and reasonable pricing.
JT
Jared T
Dec 29, 2025
5.0
We had a great time at the Carrabba’s off Tamiami. Our server Sylvia got us all squared away real quick, the food and service were great. She didn’t have to look up anything, she knew all the answers to our questions and was able to help pick the right drinks from the happy hour menu. We enjoyed not having to wait for her ever, she came around at the right time each time. Thank you for a great night.
BS
Brytanie Shinault
Dec 29, 2025
2.0
Visited from Oklahoma. Was staying in a local hotel and figured this chain restaurant was a safe pick since we do not know local spots. The hostess was maybe adequate in that she took us to our table, definitely not friendly. Our waitress started out friendly and brought us drinks but then disappeared and someone else brought us bread who didn't say a word to us, just came to do their job and left. We were seconds from walking out before the waitress finally came back to take our order. My kids ran out of tea and she said she'd bring more but had to be tracked down by the hostess. They finally got more to drink after we'd all been eating for several minutes. And she brought them all new cups and straws for their refill!! In a place that I'd expect ocean conservation to be a high priority, she wasted 2 extra Styrofoam cups and straws for no reason, convenience I guess. There were no prices on the kids menu which seems sneaky. The food was okay-to-good. For a place this expensive the experience was subpar. One of those places where you feel like you're inconveniencing them by visiting.
MD
Mary DeLuca
Dec 24, 2025
4.0
It is not often that a restaurant delivers consistency on all fronts, including great service, varied specialties, tasty menu options and fair pricing, but Carrabbas Italian Grill located at 12631Tamiami Trail E. Naples, FL 34113 does just that. I frequent it often and have never been disappointed. A special shout-out to Sylvia, my all time favorite server who excels at her job with courtesy and sincere joy, she is truly special.
EE
E
Dec 23, 2025
4.0
Me and my wife recently tried Carrabba’s for the first time ever and our server Andros was kind enough to take his time giving recommendations and explaining certain items on the menu.We started off with the new bread stick tower and tasty marinara,I had the lasagna and my wife had the Caesar salad.We found this experience to be very welcoming and we will definitely be returning to try more of the recommendations.
AA
Angie
Dec 21, 2025
5.0
We had a great experience at Carrabba’s, and a big reason why was our server Andros. He was friendly, attentive, and made sure we were taken care of the entire time without ever feeling rushed. He checked in at just the right moments, made great recommendations, and kept everything running smoothly. The food was delicious, and the service truly made the meal even better. Andros was professional, kind, and welcoming, definitely someone who represents Carrabba’s well. We’ll be back and hope to have him as our server again!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Naples, FL offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular dining hours for Carrabba's Italian Grill?
Carrabba's Italian Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Carrabba's Italian Grill offer a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour every day from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I find gluten-free and vegetarian options at Carrabba's Italian Grill?
Yes, Carrabba's Italian Grill serves gluten-free and vegetarian dishes, along with a children's menu and small plates.
Does Carrabba's Italian Grill have facilities for families and wheelchair accessibility?
Yes, the restaurant welcomes families, has high chairs, wheelchair accessible entrances, parking, seating, and restrooms, as well as a braille menu.
Where is Carrabba's Italian Grill located in Naples, FL?
Carrabba's Italian Grill is located at 12631 Tamiami Trail E, Naples, FL 34113.
What nearby banks can I visit when going to Carrabba's Italian Grill?
Nearby banks include Bank of America, Regions Bank, Chase Bank, and Wells Fargo Bank, which can be convenient for any banking needs before or after dining.
Are there other dining options close to Carrabba's Italian Grill in Naples?
Yes, nearby dining options include Z's Music Kitchen (American restaurant and bar), Brooks Gourmet Burgers and Dogs, McDonald's, and Burger King for a variety of tastes and quick meals.
What shopping centers are near Carrabba's Italian Grill that customers might want to visit?
Freedom Square and Shops At Eagle Creek are nearby shopping centers where customers can shop, grab a coffee at Panera Bread, or run errands before or after dining.