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Arby's

4.0
(840 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2436 Pine Ridge Rd, Naples, FL
34109, United States

Hours

Reviews

4.0
840 reviews
5 stars
404
4 stars
227
3 stars
100
2 stars
45
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised friendly service while others reported rudeness and communication issues.

Food Quality

Food quality varied; some customers enjoyed their meals while others complained about cold or poorly assembled items.

Order Accuracy

Frequent issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.

Cleanliness

Some reviews highlighted cleanliness and well-maintained facilities, while others noted dirty conditions and unusable bathrooms.

Speed of Service

Service speed was inconsistent; some customers experienced quick service while others faced long wait times.
  • SB
    Shane Mann Ruff (Braverhund)
    Feb 14, 2026
    5.0
    Durin a recent visit to Arbys we brought in a few of the coupons that we received in our mail. After paying and looking at the receipt, I noticed that the cashier had not taken off the coupons. As our purpose that evening of eating at Arbys was using the coupons, I was a bit upset and decided to write corporate. I was cooresponded back by Duane K. the Area Supervisor for Arby's. He showed compashion about our injustice and offered us 2 free shakes (our original coupons were for .30 off a shake.). Tonight (2/14) after my wife got off work we decided to stop by and take Duane up on the offer. I spoke with GM Watson and he knew all about our issue and gave us our order. We talked for a moment and thanked him for the shakes. He handled the situation perfectly and made us feel like a valued customer. I cant thank Duane and Watson enough for their care in this matter. It was'just a coupon' but Watson made sure the issue was resolved and our conversation made me and my wife feel like he sincerely wanted us to make a return visit. THAT is how you get repeat business....you make your customers feel valued. Thank you Duane and Watson. We will be back. :)
  • DI
    David Imre
    Feb 5, 2026
    5.0
    I haven't been here in a while. I've tried the steak bites. It is real steak! It's good! I thought it was going to be Gristle or like the McRib. I was wrong.. it's good stuff. I also had the chicken cordon bleu. This was one of my favorites. It is still good. All of the steak bites are gone, the chicken cordon bleu is excellent. Please bring back the steak bites.
  • TC
    Tyler Cox
    Jan 25, 2026
    4.0
    Food was pretty darn good fpr fast food. But still fast food.
  • JE
    John Emil
    Jan 14, 2026
    5.0
    The cashier was a very nice lady. Wednesday 1/14/2026. She was working at 9:25 pm.
  • HV
    Hector Velasquez
    Dec 17, 2025
    5.0
    It was delicious and very tasty that I very enjoyed it so much that I felt very happy after I ate at Arby’s

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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