Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
2,599 reviews
5 stars
1,134
4 stars
512
3 stars
349
2 stars
173
1 star
431
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with complaints about small portions, lack of seasoning, and missing items in orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including unkempt areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning good experiences with specific staff members.
Value for Money
Customers expressed dissatisfaction with the value for money, citing high prices for small portions and missing items.
- AHAdam HassanNov 10, 20255.0Very busy and on time. Haven't received any order incomplete
- MBMisael BatistaOct 21, 20255.0Un pollo muy especial.
- AMAlvaro MartinezOct 13, 20254.0Es bastante bueno
- MPMaria PerezOct 6, 20255.0Buena comida buen servicio
- SRSergio RattaroSep 29, 20251.0Muy buena la atención de chica que atendió pero pedí una hamburguesa bbq pork porque vi la foto publicada con mucha carne y cuando me dieron mi hamburguesas no se le veía la carne era puro pan
Frequently Asked Questions About Pollo Tropical
What are the regular dining hours at Pollo Tropical in N Miami?
Pollo Tropical is open daily from 10:00 AM to midnight for dine-in service.
What are the delivery hours for Pollo Tropical at 12000 NW 7th Ave.?
Delivery is available every day from 10:00 AM to 11:30 PM.
Does Pollo Tropical offer drive-through service? If so, what are its hours?
Yes, the drive-through is open daily from 10:30 AM to midnight.
What types of payment does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa.
Does Pollo Tropical provide online ordering and delivery services?
Yes, you can order for delivery through their website at https://order.pollotropical.com/menu/pollo-tropical-nw-7th-aven-miami-fl?handoff=delivery.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and children and offers a children's menu and high chairs.
Are there nearby beauty salons close to Pollo Tropical for a convenient visit before or after dining?
Yes, Luxury Beauty Salon 43 and Hair Styles By Betty are nearby, making it easy to combine dining at Pollo Tropical with beauty services.
What shopping options are available near Pollo Tropical?
The Market and Purple Carpet shoe and clothing stores are nearby, so you can enjoy shopping before or after your meal.
Are there other dining options near Pollo Tropical in N Miami?
Yes, nearby options include Yvrance's Take-Out and Catering for Caribbean flavors and Makana Kava Gastrobar for restaurant and bar service.
Does Pollo Tropical have facilities accessible to people with disabilities?
Yes, Pollo Tropical has wheelchair accessible entrances, parking, seating, and restrooms.