Dairy Queen Grill & Chill

3.9
1361 reviews
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Business Details

2590 W Old US Hwy 441, Mount Dora, FL
32757-3547, United States
(352) 383-5092
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2590 W Old US Hwy 441, Mount Dora, FL
32757-3547, United States

Hours

Reviews

3.9
1,361 reviews
5 stars
653
4 stars
296
3 stars
173
2 stars
76
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Ice Cream Availability

Many reviews highlighted the lack of chocolate ice cream and other menu items, leading to disappointment among customers.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the ice cream and certain food items, others criticized the quality and temperature of the food.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food experiences.
  • AA
    Ana
    Nov 7, 2025
    1.0
    One the workers seemed high two idk if it’s the speaker but the worker didn’t hear a thing we said three my Diet Coke and regular coke don’t taste right at all and the almost forgot my diet soda
  • RW
    Rick Walker
    Oct 26, 2025
    1.0
    they havent had hamburgers for over a month. got the chicken strip basket, got home no garlic bread. tenders are the smallest ive ever seen. this is without a doubt the worst DQ ever! do not go here. you have been warned! pathetic!
  • JD
    Jennifer Dean
    Sep 14, 2025
    1.0
    I ordered on line. When I got to the window the girl that was at the window informed me that they did not have chocolate ice cream. I said why was I able to select that if it’s not available? I ordered 4 things. 2 peanut buster parfait 1 with chocolate ice cream, 1 with vanilla , 1 kids sundae with chocolate ice cream & 1 kids cone dipped in sprinkles. My order ended up being 2 vanilla parfait, 1 sundae with vanilla ice cream & an additional sundae ( no ice cream cone) I get home & my parfait was made incorrectly. It’s supposed to have 3 layers of hot fudge & nuts between the ice cream & it only had 2. My daughter warned me not to go here but we love Dairy Queen & never had a problem before & since this is literally 3 min from our new home we didn’t want to not try it. I don’t know if we’ll go back but it would be very helpful if the options would be correct when placing an order.
  • GS
    George Elder Sr
    Sep 10, 2025
    2.0
    This DQ does not have chocolate ice cream. No chocolate or twists. Very disappointed. Left without ordering.
  • KS
    Keith S
    Sep 6, 2025
    1.0
    Suggestion: put sizes (ounces) next to items on the menu. When I asked the difference between a small and a mini I was condescendingly told one was smaller than the other. Seriously!! Just put sizes on the menu if you’re not going to provide basic information to your employees. Thanks.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Mount Dora offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Mount Dora?

The restaurant is open daily from 10:30 AM to 10:00 PM.