Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
1,050 reviews
5 stars
505
4 stars
120
3 stars
73
2 stars
56
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff providing exceptional service while others are reported as rude or inattentive.
Food Quality
The food is generally praised for being fresh and flavorful, though there are occasional complaints about overcooked items.
Cleanliness
There are mixed reviews regarding cleanliness, with some customers noting unsanitary conditions in certain areas.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders.
Atmosphere
The atmosphere varies significantly, with some customers enjoying a pleasant dining experience while others describe it as chaotic.
- AAAndrea Amaya1 day ago2.0How is this place consistently out of cilantro garlic sauce. It’s not anywhere near the end of the day, it’s only 3pm! Was in the drive thru with a long line. Had I known they didn’t have the cilantro garlic sauce again, I probably would’ve just gone somewhere else.
- JMJonathan MartinezDec 27, 20252.0The lady was really attentive with us but the atmosphere was just terrible. The water didnt taste like water at all Those things probably havent been cleaned in years and our table was tipsy
- JVjhon velasquezDec 24, 20255.0Muy bueno...pero les recomiendo contratar a otra persona extra en los días movidos...ya que se saturan y corren mucho para atender a todos
- DSDaniel | Presto SmileDec 17, 20251.0This place is a hot mess. Went through the drive through. Took forever. Got home and realized had 3 items missing. Went back and told the staff and they brought me out a bag with what was supposedly missing. Still had an item missing! All the while the staff is joking around having a jolly ol time and cursing and can’t even get my order right….twice! Edit: Would like to add when I was driving home for the second time I get a text from my daughter that they forgot her beans. I thought she was joking because she likes to do that at times but when I got home, she wasn't joking. You can add that to the list of mistakes.
- MCMarie CDec 17, 20251.0Incompetent, the guy working the drive thru yelled at me over salad dressing…salad dressing. Like its not that serious, I hate this location because they’re always running out of stuff.
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours of Pollo Tropical in Miramar?
Pollo Tropical in Miramar is open daily from 10:30 AM to midnight.
Is Pollo Tropical in Miramar open on Christmas Day?
No, Pollo Tropical in Miramar is closed on Christmas Day (December 25, 2024).
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service. You can order online at https://order.pollotropical.com/menu/pt-10249?handoff=delivery.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American dishes, featuring fresh 24-hour citrus marinated grilled chicken and other traditional flavors.
What payment options are accepted at Pollo Tropical Miramar?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa cards, and supports debit card and mobile NFC payments. Cash is not required.
Does Pollo Tropical Miramar have seating and is it wheelchair accessible?
Yes, the location has seating with wheelchair accessible entrances, seating, parking, and restrooms.
Does Pollo Tropical Miramar offer takeout and curbside pickup?
Yes, Pollo Tropical in Miramar offers takeout, curbside pickup, and no-contact delivery options.
Are there any gas stations near Pollo Tropical Miramar?
Yes, Exxon & Mobil Stations and a Mobil gas station are nearby, convenient for fueling up before or after dining at Pollo Tropical.
Where can I find a coffee shop near Pollo Tropical Miramar?
Nearby coffee shops include GRASS CAFE Boca Raton, Cafe Shop Miramar, and Starbucks — perfect stops for a coffee or smoothie before or after your meal.
What shopping and pharmacy options are close to Pollo Tropical Miramar?
Nearby shopping includes Target Store Miramar and Park View Square, while CVS Pharmacy and Winn-Dixie supermarket are available for pharmacy and grocery needs.