Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
1,039 reviews
5 stars
500
4 stars
119
3 stars
73
2 stars
54
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and attentive staff while others report slow service and order inaccuracies.
Food Quality
The food is generally well-received, with many customers highlighting the freshness and flavor of the dishes, although there are occasional complaints about overcooked items.
Management
Several reviews commend specific managers and staff members for their exceptional service and leadership, contributing positively to the overall experience.
Cleanliness
The restaurant is often noted for being clean and well-organized, enhancing the dining experience for customers.
Order Accuracy
There are recurring issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
- PSPetal SinclairNov 15, 20255.0Good as always that's why I keep coming back.
- JJJCNov 8, 20251.0This pollo mess the orders all the time, happen again tonight, family duo missing the pork
- DDDianaOct 29, 20253.0As with most locations, food is great the costumer service terrible. Usually behind and unapologetic about. Trying to get their attention is inconveniencing them. The customer is an annoyance to all of them.
- FAFernando AlonsoOct 28, 20255.0As any Pollo Tropical, a great option for price and quality. Very affordable meals, generous portions, and tasty dishes, it’s hard to beat for the price. Service is fast and efficient, and this particular location is especially well managed. The restaurant is clean, organized, and every staff member is friendly and willing to help. I had the chance to meet the manager, Christian, after a small combo issue, and he handled it perfectly, always with a smile and eager to make things right. Great service and attitude. Definitely one of the best-run Pollo Tropical locations I’ve visited.
- JAJoe AzOct 7, 20255.0Best Pollo tropical! Esther has been working for Pollo Tropical for many years and makes this Pollo tropical what it is today! The chicken is always fresh and my order is always made to perfection. Esther makes sure her customers feel welcome and always goes above and beyond! Luis the manager is an outstanding team leader and is a true leader by example! Esther and Luis are always so friendly remembering their regular customers. I will drive out of my way to get the best Pollo experience knowing these true dedicated employees are working so hard to please their customers like me. Esther and Luis thank you for all the years of hard work and dedication to you work!
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours of Pollo Tropical in Miramar?
Pollo Tropical in Miramar is open daily from 10:30 AM to midnight.
Is Pollo Tropical in Miramar open on Christmas Day?
No, Pollo Tropical in Miramar is closed on Christmas Day (December 25, 2024).
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service. You can order online at https://order.pollotropical.com/menu/pt-10249?handoff=delivery.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American dishes, featuring fresh 24-hour citrus marinated grilled chicken and other traditional flavors.
What payment options are accepted at Pollo Tropical Miramar?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa cards, and supports debit card and mobile NFC payments. Cash is not required.
Does Pollo Tropical Miramar have seating and is it wheelchair accessible?
Yes, the location has seating with wheelchair accessible entrances, seating, parking, and restrooms.
Does Pollo Tropical Miramar offer takeout and curbside pickup?
Yes, Pollo Tropical in Miramar offers takeout, curbside pickup, and no-contact delivery options.
Are there any gas stations near Pollo Tropical Miramar?
Yes, Exxon & Mobil Stations and a Mobil gas station are nearby, convenient for fueling up before or after dining at Pollo Tropical.
Where can I find a coffee shop near Pollo Tropical Miramar?
Nearby coffee shops include GRASS CAFE Boca Raton, Cafe Shop Miramar, and Starbucks — perfect stops for a coffee or smoothie before or after your meal.
What shopping and pharmacy options are close to Pollo Tropical Miramar?
Nearby shopping includes Target Store Miramar and Park View Square, while CVS Pharmacy and Winn-Dixie supermarket are available for pharmacy and grocery needs.