Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day β like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Many customers praised the friendly and attentive staff, particularly highlighting individuals like Consuello and HipΓ³lita for their exceptional service.
Food Quality
While some reviews noted excellent food quality and flavor, others expressed disappointment with inconsistent seasoning and portion sizes.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the dining area and restrooms.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect food preparation.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers experiencing long wait times and others noting quick service.
JS
John Spohn
Nov 10, 2025
5.0
Perfect quick lunch, in and out in 15 minutes!!
BC
Bernadette Carrero
Nov 9, 2025
4.0
The food is good but the drive thru takes forever. When they take your order they go so fast and they dont let you finish while your orderingyour 1st order. The person thats taking the order interrupts you while your ordering....lol. but food good
MG
Mauricio Gomez
Oct 9, 2025
5.0
Niurka es la mejor siempre me consciente con la salsa deliciosa de ajo. No los cambio en esta sucursal ππ»
JM
J M
Sep 19, 2025
5.0
Pollo
LP
Lena HostFL (PBC)
Sep 11, 2025
5.0
Friendly stuff . All good was good fresh
Made . Clean and invited