McDonald's

3.3
2004 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12830 US Highway 98 W, Miramar Beach, FL
32550, United States

Hours

Reviews

3.3
2,004 reviews
5 stars
629
4 stars
407
3 stars
346
2 stars
170
1 star
452

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold, burnt, or improperly prepared items.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and restrooms.

Order Accuracy

A significant number of customers experienced problems with incorrect orders and missing items.

Slow Service

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.
  • VG
    Vanessa Gagne
    Jan 1, 2026
    1.0
    I would give this place a negative score if I could. We waited half an hour for cold food two times in a row. I would have left if we hadn't already paid. Zero effort. Zero apologies. Do yourself a favor and skip this location entirely. EDIT: Even the link provided by the owner to get feedback is broken. Go figure.
  • LG
    Lucia Gliga
    Dec 20, 2025
    1.0
    Horrible staff, we just left the place, me and three kids and it was the most disgusting attitude of the staff that works there. I was asking for a manager after other party was waiting for at least 5 min to be acknowledged , he ignored me so I took a pic of him! He should not work anywhere with his nasty attitude, I told my kids I would never walk in this place again. Just feel sorry for the owner/owners because they will loose all their customers.
  • RG
    Rutie Gutierrez
    Dec 19, 2025
    1.0
    Forgot one of nuggets box Gave me half a bag of fries Forgot my BBQ sauce Good job Jamaica,
  • BK
    Beth K
    Dec 17, 2025
    1.0
    Awful costumer service. I went through drive thru first and the lady who briefly took my order completely ignored me during the middle of my order. I told her what I wanted and during the middle of the conversation, she flipped over to the next car that just pulled up and took his order completely then went back to me. This is NOT how you should take orders! I got assertive with her and she didn’t like that. I said, “you don’t ever flip flop between customers. Whoever was the first costumer, you focus on that person first THEN proceed with the next costumer.” That woman is all over the place!! Whoever is in charge, I beg you to talk to whoever is taking orders through the drive thru about how she’s been taking peoples orders because constantly flip flopping between costumers is incredibly disrespectful considering I was completely ignored while she flipped over to the other costumer.
  • CS
    Cybill Settle
    Dec 12, 2025
    1.0
    Terrible drive thru experience! Pink hoodie pink bonnet wearing chick ignored my order and went on to the white dude with the white truck and trailer. Cancelled my mobile order after I was ignored! I hate this staff!! Don’t go there!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 12830 US Highway 98 W?

McDonald's at 12830 US Highway 98 W is open daily from 5:00 AM to midnight.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM until midnight.