McDonald's

3.3
1995 reviews
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Business Details

12830 US Highway 98 W, Miramar Beach, FL
32550, United States
(850) 269-2081
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12830 US Highway 98 W, Miramar Beach, FL
32550, United States

Hours

Reviews

3.3
1,995 reviews
5 stars
630
4 stars
407
3 stars
344
2 stars
169
1 star
445

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and foul odors throughout the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned food being cold, old, or improperly prepared, leading to dissatisfaction with the overall dining experience.

Operational Issues

Customers experienced long wait times, broken equipment, and inconsistent hours, contributing to frustration.
  • YM
    Yvonne Metheny
    Nov 17, 2025
    1.0
    Seriously don’t come here unless you want some cackling hens to talk instead of taking your order, you want them to make your order completely wrong, and you want to be completely ignored when you try to call them to tell them about the issue. I’ve been trying to call them for 30 min now and it’s just ringing.
  • TN
    Tommie Norris
    Nov 8, 2025
    1.0
    The fact that I was in the midst of all these restaurants and drove to this store was a sad mistake. Guy at window was unfriendly, and couldn't count change. Mcchicken plain was obvious cooked at lunch, horribly dry over cooked, can tell the buns had been out all day. Hamburgers old and dry. Everything was awful with a foul aftertaste including the fries. Only us and one other customer. Extremely dissapointed. Never again.
  • CB
    Cameron Barakat
    Nov 5, 2025
    1.0
    Change your close time to something accurate if you’re going to close early every night. They do not stay open until midnight.
  • GS
    George Sumerford
    Nov 1, 2025
    1.0
    Awful sat at the drive through with a mobile order, nobody ever came on the intercom. I pulled up to the window and someone eventually comes by and tells to just go back around. Do so, wait another two minutes and gave up. Please never come here if you value your time or sanity. Dude acted like a punk too.
  • PR
    Paula Ramirez
    Oct 25, 2025
    1.0
    It’s really disappointing that McDonald’s has such poor customer service. I went once to pick up a DoorDash order, and the girls took almost 40 minutes. The order included ice cream, and I told them it was fine to just remove it, but instead, they spent the whole time talking and never checked on the order. When I came back, they hadn’t even started it. Then today, I went around 11:30 to buy something, and they told me they were already closed even though they served the car right in front of us. Very bad customer service. It would be great if someone could talk to the staff so they can improve their attention and attitude.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 12830 US Highway 98 W?

McDonald's at 12830 US Highway 98 W is open daily from 5:00 AM to midnight.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM until midnight.