Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and lack of training.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, both for in-store and online purchases, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and lack of hygiene practices among staff.
Speed of Service
Many customers expressed frustration with slow service, contradicting the brand's promise of 'freaky fast' delivery.
Food Quality
While some customers enjoyed the sandwiches, others reported issues with freshness and preparation, including burnt bread and missing ingredients.