Chipotle Mexican Grill

3.4
235 reviews
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About

Mexican Restaurant
Chipotle Minneola FL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1677 N Hancock Rd, Minneola, FL
34715, United States

Hours

Reviews

3.4
235 reviews
5 stars
108
4 stars
28
3 stars
19
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold meat, poorly prepared items, and inconsistent portion sizes.

Cleanliness

Numerous reviews highlighted the lack of cleanliness in the dining area, with dirty tables and overflowing trash bins being common complaints.

Service Issues

Customers frequently mentioned slow service, incorrect orders, and unresponsive staff, indicating a need for better management and training.

Staff Friendliness

While some reviews praised the friendliness of individual staff members, overall service experiences were mixed, with many noting a lack of attention from employees.

Inconsistent Availability

Several customers expressed frustration over the unavailability of popular menu items, particularly during peak hours.
  • TB
    Terrence B
    3 days ago
    1.0
    Arrived here and for some reason 8 people in line are waiting fir chicken. Bad management.
  • P2
    Pablopro 27
    Nov 4, 2025
    5.0
    Ive been going to this chipotle for a long time now and overall my experience has always been positive. The service by the workers is amazing. Josh gives very good attention to his work and is always there if you need something.
  • CJ
    Christopher Jennings
    Nov 2, 2025
    1.0
    Meat is always cold. Food is never seasoned and cooked correctly. And I use to work at chipotle so I know how it’s suppose to be. Baby highchairs are always dirty. Management is very inconsistent.
  • NM
    Nickalos Mcalpine
    Oct 26, 2025
    5.0
    Experience was great Sebastian helped me and my girlfriend through the line to get food from here food was amazing and customer service was amazing also top notch recommend this location and customer service here.
  • JB
    Jay B
    Oct 18, 2025
    1.0
    When I walked in everybody was chatting because there were no customers at the counter, but it wasn’t very clean and no one was straightening up or filling up the bins. I got a chicken burrito bowl and a Carne Asada burrito and they barely put any meat in so I had to ask for a little more just to make it a normal fill, for which they of course, charged me a double cost for me. When they went to roll it, it was obvious the person rolling it was new employee and didn’t know how to do it. It was breaking apart. It was wet on the outside from the sour cream and salsa. It was falling out of aluminum foil so they had to wrap another aluminum foil just to keep it from falling out. I mentioned it to the floor supervisor who watched the kid roll it and he gave zero cares. Even said it’s not that hard to wrap a burrito if you’re trained right. I literally just looked at him like here’s your sign. But since he didn’t care, I figured what’s the point. When I got home, of course it was soggy and stuck to the aluminum foil because it had been wet from the sour cream and salsa. The rice was actually crunchy where it had burned or dried out. The Carne Asada tasted old tasting and had a different kind of odor than other locations. Super weird because people choose Carne Asada, cause it’s supposed to be a higher quality of steak and their other steak that they offer. I threw over half of it away. The burrito bowl was also not great and my teen threw it away. Such a waste of money. Won’t be back.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Minneola FL serve?

Chipotle Minneola FL serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 1677 N Hancock Rd?

The restaurant is open daily from 10:45 AM to 11:00 PM.