Food Quality
Customers expressed disappointment with the quality and consistency of food, particularly with items like roast beef and fries.
Service Speed
Many reviews highlighted slow service, especially during less busy times, leading to frustration among customers.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others reported rudeness and unprofessional behavior.
Cleanliness
The restaurant was generally noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, indicating a need for better order management.