McDonald's

3.0
368 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
821 Canaveral Trc, Middleburg, FL
32065, United States

Hours

Reviews

3.0
368 reviews
5 stars
124
4 stars
49
3 stars
31
2 stars
19
1 star
145

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted excessively long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of employees socializing instead of attending to customers.

Customer Service

While some customers praised individual staff members for their friendliness, overall service was described as poor and unresponsive.
  • TB
    teddi birch
    1 day ago
    3.0
    Takes forever to get food! If you’re on break or in a hurry do not go there!
  • JG
    Joe Grassia
    Dec 28, 2025
    1.0
    Consistently poor experience at this McDonald’s. Multiple times our to-go orders have been missing items, often discovered after we’re already home. While the manager will remake the food, having to drive back for a forgotten item is frustrating and not worth the time or gas. Wait times are excessive. I’ve seen customers walk out due to long delays at the counter with no staff available to take orders. Delivery drivers also regularly appear upset with how long orders take. The restaurant frequently smells unpleasant and looks dirty, and drive-thru staff lack basic customer service etiquette. When this location first opened, the food quality—especially the fries—was great, but that quickly declined within a few months. Now it’s an average fast-food location at best. Order accuracy, cleanliness, staffing, and service all need improvement.
  • SB
    Susan Courtney- Bando
    Dec 15, 2025
    1.0
    Got my order wrong twice in a row. First time it was the person at the window who inputted it wrong. Second time the kitchen made it wrong.
  • CC
    Careth
    Dec 10, 2025
    1.0
    Tonight was the last time. I have never received my order correct from this location. Not once. I’ve given them a handful of tries now. No matter if I order on the app or in person. No matter if it’s drive thru or delivery. They never ever get it correct. Tonight, not only did they not get the order correct, they filled each fry up maybeee a quarter of the way. I combined 2 large fries and 2 medium fries and got a little over 1 large fry total. Yall straight up don’t care. Times are way too tough to be playing with people’s food and money.
  • MK
    Melissa K
    Dec 10, 2025
    1.0
    This McDonald’s is the absolute WORST. The slowest service at night. The morning crew is amazing but at night….wooo. BAD. Needs new ownership and management. The Garcia family needs to do some real work. No way you should have to wait 45 minutes in a drive thru line. And the employees just play around and move slow with no urgency. It’s so so so so bad. Don’t go after 4pm. Don’t waste your time or money.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Middleburg, FL?

McDonald's in Middleburg, FL is open daily from 6:00 AM to 11:00 PM.

When does the drive-through service operate at this McDonald's location?

The drive-through is open daily from 5:00 AM to 1:00 AM, allowing for early morning and late-night service.