Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted excessively long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of employees socializing instead of attending to customers.
Customer Service
While some customers praised individual staff members for their friendliness, overall service was described as poor and unresponsive.
TB
teddi birch
1 day ago
3.0
Takes forever to get food! If you’re on break or in a hurry do not go there!
JG
Joe Grassia
Dec 28, 2025
1.0
Consistently poor experience at this McDonald’s. Multiple times our to-go orders have been missing items, often discovered after we’re already home. While the manager will remake the food, having to drive back for a forgotten item is frustrating and not worth the time or gas.
Wait times are excessive. I’ve seen customers walk out due to long delays at the counter with no staff available to take orders. Delivery drivers also regularly appear upset with how long orders take.
The restaurant frequently smells unpleasant and looks dirty, and drive-thru staff lack basic customer service etiquette.
When this location first opened, the food quality—especially the fries—was great, but that quickly declined within a few months. Now it’s an average fast-food location at best. Order accuracy, cleanliness, staffing, and service all need improvement.
SB
Susan Courtney- Bando
Dec 15, 2025
1.0
Got my order wrong twice in a row. First time it was the person at the window who inputted it wrong. Second time the kitchen made it wrong.
CC
Careth
Dec 10, 2025
1.0
Tonight was the last time. I have never received my order correct from this location. Not once. I’ve given them a handful of tries now. No matter if I order on the app or in person. No matter if it’s drive thru or delivery. They never ever get it correct. Tonight, not only did they not get the order correct, they filled each fry up maybeee a quarter of the way. I combined 2 large fries and 2 medium fries and got a little over 1 large fry total. Yall straight up don’t care. Times are way too tough to be playing with people’s food and money.
MK
Melissa K
Dec 10, 2025
1.0
This McDonald’s is the absolute WORST. The slowest service at night. The morning crew is amazing but at night….wooo. BAD. Needs new ownership and management. The Garcia family needs to do some real work. No way you should have to wait 45 minutes in a drive thru line. And the employees just play around and move slow with no urgency. It’s so so so so bad. Don’t go after 4pm. Don’t waste your time or money.
What are the general operating hours of McDonald's in Middleburg, FL?
McDonald's in Middleburg, FL is open daily from 6:00 AM to 11:00 PM.
When does the drive-through service operate at this McDonald's location?
The drive-through is open daily from 5:00 AM to 1:00 AM, allowing for early morning and late-night service.
Can I order McDonald's delivery online in Middleburg?
Yes, you can order delivery online any day from 7:00 AM to midnight through their delivery platform here: https://mcdonalds.order.online/business/-5579.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for your convenience.
Does this McDonald's location offer free WiFi to customers?
Yes, free WiFi is available for customers dining in or visiting this McDonald's.
Is the McDonald's at 821 Canaveral Trc accessible for individuals with disabilities?
Yes, this location has wheelchair-accessible entrances, seating, and restrooms to accommodate all customers.
Are there any nearby places where I can get my car washed before or after visiting McDonald's?
Yes, LUV Car Wash is located nearby for a quick car cleaning before or after your meal.
If I want to grab coffee before or after McDonald's, where is a nearby option?
PJ's Coffee, a coffee shop and restaurant, is close to McDonald's and offers great coffee options.
What nearby recreational spot can families visit along with McDonald's?
Play Town is a nearby playground, making it a great place for families to enjoy some outdoor fun before or after eating at McDonald's.
How can I access McDonald's mobile offers and deals?
Download the McDonald's mobile app from the Apple App Store or Google Play Store to access weekly deals and mobile ordering features.