McDonald's

3.9
1505 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
561 Plantation Dr, Middleburg, FL
32068, United States

Hours

Reviews

3.9
1,505 reviews
5 stars
696
4 stars
318
3 stars
252
2 stars
85
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as burnt items, stale buns, and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty counters and restrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, suggesting a need for better order management.
  • BB
    Barrett Baker
    2 days ago
    5.0
    Good food and nice people
  • CF
    Carrie Finley
    3 days ago
    1.0
    Sooo…. I wasn’t going to come on here and bash you guys, but since you forgot my sauce for my chicken nuggets AGAIN…. feel spiritually obligated. Y’all need to do a deep clean of your facility. When you are at the drive thru window it stinks! 😷 🤢 There is a putrid, unclean smell coming from inside your facility. The smell has been there for weeks! You probably need to use a really good degreaser. As the millennials would say, it smells like a can of bounce that azzz. THANK YOU FOR YOUR ATTENTION TO THIS MATTER!
  • JC
    Joe Collins
    Nov 13, 2025
    1.0
    Tried to order breakfast on my phone using the app. App kept having issues so after 10-15 minutes I had my wife order it, worked perfectly for her. Put the order in, paid and headed to the restaurant. The drive thru person said "Unfortunately it's 10:33, you missed breakfast by 3 minutes." I let her know it was paid for and ordered at minimum 10 minutes ago and she assured me we would be issued a refund. I'll absolutely be making sure that goes through. Why can I order and pay for my breakfast 10 to 15 minutes before you stop serving it but cant pick up the food 3 minutes after? Yet the people in the drive thru can order it right up until you stop serving it? What's the point of using the app? If your app wasn't giving me issues in the first place I would've been there with time to spare. Whatever, I went across the street to Ellianos. Excellent service there as always. Highly recommended. It was my fault for craving a McGriddle. Again, Ellianos. Go there instead.
  • LK
    Linda Kyle
    Oct 28, 2025
    1.0
    I ordered a bagel and once again it was bad... I thought give it one more try..last time it was hard as a rock.. this time it was black and burnt...why would you serve that to someone...obviously your cooks don't care...never again..
  • RP
    Ryan Pavlus
    Oct 10, 2025
    5.0
    I eat here about once a week and always use the drive thru. My order is always right, and the fries are almost always fresh and hot. This should be a standard for all McDonald's.

Frequently Asked Questions About McDonald's

What are the regular operating hours at McDonald's in Middleburg, FL?

McDonald's in Middleburg is open 24 hours from Sunday to Thursday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

When is the drive-thru open at McDonald's Middleburg?

The drive-thru is open 24 hours from Monday to Thursday and on Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.