Viena

Reviews

• FP

  Frank Parrish

  Apr 10, 2026
  2.0
  The location has more potential than imaginable. Unfortunately the staffing issues are a serious issue though. The restaurant/bar had two servers who apparently alternated as customers walked in. To make matters worse there was no bartender. So the same two servers alternated as bar customers walked in. I personally watched a glad dozen groups walk out after waiting for 15 plus minutes with no acknowledgement as the sat at with the bar or a table. This place has a ton of potential but there is zero mgmt presence or organization. If you're looking to for a great place to hang out with the views this it but make sure you have a few hours to kill. It'll take that long to get service and finally close out.
• CC

  Chris

  Apr 1, 2026
  3.0
  I dined in on April 1st at approximately 12:45 PM for lunch and the waitress, a thin lady with short short hair, came up and seemed in a huge rush. There maybe were 4 or 5 tables and the bar was empty, it wasn't that busy. I felt so rushed and pressured. I went to order a salad and asked for a Spinach salad except made with chopped romaine lettuce and she corrected me and said so you want the caesar salad made like the Spinach salad then I started to ask for something else and she interrupted me and said the salad was very big and said it again. I felt fat shamed and embarrassed. I really wanted the angel hair pasta or cheese bread but I just said ok and got the salad only. She is nice but needs to listen more to the customer, not correct the customer unless absolutely necessary and not seem in such a hurry. I'm paying a lot to eat there at a hotel restaurant and I normally tip $20 because I'm in the service industry myself but I don't want to pay to be rushed and fat shamed. She never let my drink go empty and checked on me periodically which was nice. The salad was excellent; fresh and tasty.
• KR

  Konnie Rincon

  Mar 31, 2026
  5.0
  A great space to get away from usual airport fair while you’re waiting for an opportunity to check in. I really want to give a shout out to Denise! She was amazing… Taking care of the bar, a retirement party, a corporate lunch, and several tables all on her own. Her service and attitude was amazing!! She’s basically running the joint by herself. Kudos Denise!
• MN

  Marie Neumam

  Mar 24, 2026
  1.0
  5 tables and the server was the no where to be found. Several patrons walked around to get looking for her. When she appeared it was obvious that she was bothered for having to work. She literally dropped the bill with stopping or looking at us. Not a single smile or good manners. The most discourteous server I ever had!!!
• HM

  Hector Morales

  Mar 20, 2026
  4.0
  Place was empty. Like all restaurant it was short staffed. Not sure what all these people were complaining about- Denise was very pleasant for the amount of work on her shoulders. She was concise and to the point and delivered our food and drinks with precision. 10/10

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