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Pollo Tropical

3.3
(1096 reviews)

Business Details

7501 Biscayne Boulevard, Miami, FL
33138, United States
(305) 944-0227

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
7501 Biscayne Boulevard, Miami, FL
33138, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.3
1,096 reviews
5 stars
425
4 stars
165
3 stars
97
2 stars
89
1 star
320
  • OJ
    OG Jean
    6 days ago
    1.0
    Bro no straw, napkins, or utensils. Lemonade taste spoiled.. wicked. Do you guys just hire anyone?
  • TT
    Tctgb
    Apr 13, 2026
    5.0
    I stopped by Pollo Tropical and had a really satisfying meal. The place has a bright, casual vibe that’s perfect for a quick bite. I ordered their grilled chicken with sides, and everything was flavorful, juicy, and well-seasoned. The portions were generous, and the service was fast and friendly. It’s a solid spot for a fresh, Caribbean-inspired meal, and I’d definitely come back when I want something quick but tasty.
  • YL
    Yin Xiu Li
    Apr 1, 2026
    5.0
    Everything was great at this place. At first I didn’t know it was only drive-thru😅. I was surprised on how quick the food was ready. The cashier guy was really kind, and so the girl that gave us the food. The food was really good. I had the cilantro garlic crispy chicken sandwich and my aunt had the bbq pork sandwich. Both were amazing. We’ll come back for sure 👍🏻
  • CL
    Christina Lucas
    Mar 19, 2026
    1.0
    I ask for a mango chiller and it was soo watery not even frozen I ask the lady if they either change it or reimburse me the big Hispanic lady big stomach had a whole Attitude customer service SUCKS ….DRIVE THRU I waited 15 min for my order …… THEY NEED TRAINING IN CUSTOMER SERVICE
  • RA
    Rafael Alcides
    Mar 19, 2026
    5.0
    Great spot for quick and convenient grab-and-go! This location is designed specifically for ordering and picking up food or drinks, so there’s no seating available. The process is fast and efficient—perfect if you’re heading to an activity or just want to take something home. Ideal for when you’re on the move and need something easy and reliable.

Frequently Asked Questions About Pollo Tropical

What are the operating hours for Pollo Tropical in Miami?

Pollo Tropical in Miami is open daily from 10:00 AM to midnight.

Does Pollo Tropical offer delivery service?

Yes, Pollo Tropical offers delivery service. You can order online through their delivery page.

Brand Certified Facts from Pollo Tropical

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Certified April 19, 2026Yext Knowledge Graph
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