Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
La señora que recibe el pedido es una mal educada le venden la comida como si fuera regalada. Servicio al cliente pésimo instalaciones sucias
MH
Maria Isabel Feliu Hernández
Mar 20, 2026
5.0
Me encanta la comida de este lugar es excelente.
AM
Andres Melendez
Mar 12, 2026
5.0
German takes my order at the drive through all the time and he is always kind and helpful
SS
Sofía
Mar 4, 2026
5.0
excelente atención al cliente, muy buen trato. de parte de las señoras. Comida fresca.
Costumer service is on point. Ladies are very nice! Fresh food too.
VV
Viky
Feb 24, 2026
1.0
Sera falta de personal , estan estresados no se pero esta gente te atiende con una cara horribleeee ni los manager se salvan esas señoras de color de camisa diferente caminan con unas caras y ni entre ellos tienen respeto... el cliente esperando y como 4 de ellos haciendo chistes que falta de ética la administración de estas tiendas debería ser mas precisa no se quien estará a cargo pero que mal que no le den seguimiento a como tratan a los clientes en este PESIMO LUGAR
What are the regular opening hours of Pollo Tropical at 2710 S. Dixie Hwy, Miami?
Pollo Tropical is open every day from 10:00 AM to midnight.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery services every day from 10:00 AM to 11:30 PM.
Where can I view the menu for Pollo Tropical?
You can view the menu for Pollo Tropical online at https://www.pollotropical.com/menu.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical offers a creative take on traditional Cuban dishes and other Latin American foods, featuring fresh ingredients and signature citrus marinated chicken.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, Visa, mobile NFC payments, debit cards, and credit cards. Cash is not required.
Does Pollo Tropical accommodate families and children?
Yes, Pollo Tropical welcomes families and children, offers a children's menu, high chairs, and has wheelchair accessible entrances and seating.
Is outdoor seating available at Pollo Tropical?
Yes, Pollo Tropical has seating available outdoors along with indoor seating.
Are there nearby transit options to reach Pollo Tropical?
Yes, Pollo Tropical is near the Coconut Grove station and MDT Metrorail - Coconut Grove Station, making it convenient to reach via public transportation.
What nearby places can I visit before or after dining at Pollo Tropical?
Nearby places include the Grove Central plaza for shopping, and Berries in the Grove, an American restaurant and bar, which are great options to explore around your visit.
Are there nearby hotels near Pollo Tropical for visitors?
Yes, Hampton by Hilton and Hampton Inn Miami-Coconut Grove/Coral Gables are close to Pollo Tropical, providing convenient accommodation options.
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