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Pollo Tropical

3.8
(2725 reviews)

Business Details

3499 Biscayne Blvd., Miami, FL
33137, United States
(305) 572-9844
https://locations.pollotropical.com/fl/miami/3499-biscayne-blvd.

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
3499 Biscayne Blvd., Miami, FL
33137, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Reviews

3.8
2,725 reviews
5 stars
1,288
4 stars
515
3 stars
325
2 stars
166
1 star
431
  • AM
    Alexander Montalvo
    3 days ago
    2.0
    The size of the whole chicken makes it look as small as a quail. It's a shame I can't show the photo.
  • BM
    brendan mccallion
    3 days ago
    4.0
    Found the staff to be very helpful. Chicken was excellent. For what presents as fast food any of the chicken items we had were great. Sides were closer to standard fast food fare although a broader variety of options. Overall a good experience. The loss of atmosphere was not directly their fault but rather due to pan handlers in parking lot and shop areas.
  • WR
    wendy rodriguez
    Mar 29, 2026
    1.0
    El servicio fue bueno, el chico que nos atendió el 3/28 en la tarde muy amable y atento. Pero la comida pésima, la peor que hemos comido en pollo tropical, lugar que nos encanta. Todo mal elaborado, pedí unos camarones y estaban casi crudos y fríos. La ensalada estaba casi congelada también.
  • CM
    Connor Murphy
    Mar 28, 2026
    1.0
    Out of everything but fried chicken, even though there was a ton of grilled chicken sitting on the back grill. Beyond slow service which is shocking considering I saw most things were made in batches, sat, and just slapped together. Took an hour, saw them take out a bag of frozen chicken cutlets to heat up.
  • L7
    Loca 730
    Mar 23, 2026
    5.0
    Lovely experience being at this family friendly establishment, the staff is kind, the food is delicious & served fast. Everything is clean and smells good , including the restrooms. Very well recommended! Tastes more like a home cooked meal than a purchased meal, fun times Xoxo 20 STARS !

Frequently Asked Questions About Pollo Tropical

What are the operating hours for Pollo Tropical on weekdays?

Pollo Tropical is open from 10:00 AM to midnight every weekday (Monday to Friday).

Is Pollo Tropical open on Sundays?

Yes, Pollo Tropical is open on Sundays from 10:00 AM to midnight.

Brand Certified Facts from Pollo Tropical

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Certified April 19, 2026Yext Knowledge Graph
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