Wingstop

3.1
139 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Miami N Kendall Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
14802 N. Kendall Drive, Miami, FL
33196, United States

Hours

Reviews

3.1
139 reviews
5 stars
60
4 stars
8
3 stars
8
2 stars
7
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked wings, soggy fries, and incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, citing rudeness and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences at this location.
  • SC
    Shannell Castellanos
    2 days ago
    5.0
    This wingstop is more than just a place to eat for me. It’s my place of peace. It’s where I go to journal , to sit in quiet , and to feel better. Most of the time I come by myself, sometimes with my family of 7 sisters ( and yes .. we’re still trying to get mom to try it ) and other times with my sisters and all of their friends. This is not just coming from me but from all of us. This wingstop feels like home to us. On bad days , we come here. On good days, we come here. On rainy days, Friday night lights, whenever. We come here. No matter the mood, this place is always welcoming. The staff is interactive , kind and genuinely makes you feel comfortable. Having worked in small restaurants and fast food myself, I know how hard it can be especially when you’re chasing dreams. I truly hope working here feels just as good for the employees as it feels for us when we walk through the door. ( which is 2-4 times a week… I take breaks ..) Special thank you to the cashiers, team and Andres for always making smiles happen, keeping us fed, and taking care of those sugar cravings too lol. This place means a lot and so many memories with my clients and family 😊 it’s crazy I don’t have a photo :( but take my word !! Ouu and my go to will always be. Hot honey rub 6 or 8 piece , fries and drink ( always water I don’t drink soda ) it comes to about 14-16$ 🩷
  • JC
    Johnny Cage
    Oct 18, 2025
    1.0
    Young DEI hire informs my lady and I that we did not order Boneless wings despite the fact I’ve visited this location 15-20 times and have only ordered boneless wings every single visit. Young man responds by saying” Well, I read the order out to you and you said yes?” Are you kidding me?When we arrived he was were speeding through the order so fast we could barely understand him. Same thing when he read it back to us. We then proceeded to wait for another 20 mins just so the employees can place our wings aside and have us sitting there like morons for almost an hour because they forgot about us. The supervisor was informed and aware the entire time.
  • MT
    Maria Camille Arias Torres
    Oct 3, 2025
    5.0
    I’m so surprised it has so many bad reviews because out of all the Wingstop’s I’ve had in South florida, this one was by far the best. I had to wait 20 minutes for it, but it was so worth it
  • DI
    Deivys Iglesias
    Aug 17, 2025
    1.0
    Si le pudiera dar ninguna mejor , vine a pedir una orden de sandwich con pollo y en el lugar fisicamente con el dinero , tenía Que Pedirlo por el website que absurdo que tipo de negocio es este en USA y los empleados sentados haciendo cuentos y con el teléfono 👎👎👎👎
  • EL
    Eduardo Carlos Losa
    Aug 5, 2025
    5.0
    Excelente lugar

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.