When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Miami NW 62nd St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing frustration over poor treatment and lack of assistance.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or food that did not match what was ordered.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty facilities and concerns about food hygiene.
Wait Times
Customers frequently complained about excessively long wait times for food, often exceeding the estimated pickup times.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold, soggy, or poorly prepared items.
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Paola M
1 day ago
1.0
This is by far the worst wing stop I have ever tried. EVERY SINGLE TIME the order is messed up. Either fries are missing, drink size and flavor is incorrect, the place is dirty, no napkins, no straws. And there are always ppl outside the business aggressively asking for money. The area itself is shady, parking is a mess. You spend your hard earned money to treat yourself and every single time I buy food from this place, I regret it and should have just cooked. This place needs to close down or higher an actual manager that cares about customer service.
JA
Jacob Alvarez
Dec 31, 2025
1.0
Workers scream at you and call you things, they close before time because they’re lazy and don’t want to work, if i could fire them all I would never go here
MF
Maria Fernández
Dec 3, 2025
5.0
Excelente y buenas ofertas
RR
Rosa Aldaz (Rose)
Nov 28, 2025
1.0
Jesus christ is it a pain to be here. I ordered my food through uber eats and they gave the order to the driver incorrectly, i tried getting a refund with uber, it was a $90 order and they refunded me $11 💀. I had to come pick up the food because I wasn’t gonna stay robbed like that, I called them when I was about to head out so they could remake it and have it be fresh by the time i got there…they did not do that so i requested to have it re-made AGAIN when I got to the store. The lady told me it was going to be 15-20 minute wait and I was already stressing about that because I’m on my break at work I only have 30 minutes and that isn’t enough to do anything. I basically say okay and I sit and wait, it’s been an hour and I still haven’t received my food, every time I ask about it (which i’ve only done twice) the lady gets all bitchy and annoyed that i’m worried about my order. I swear the customer service is so shitty here like it’s not even worth the food anymore. It’s genuinely so stressful the environment is terrible and they don’t even seem hygienic. The lady at the register is literally eating a snickers bar and chewing gum while taking orders like that’s so unprofessional. After an hour and 30 minutes I just received my order and they had forgetting the dipping so I had to wait for that too. Someone also stole my drinks so they have to remake those. 💀 safe to say i’ll never come here ever again.
ED
Eli Dawson
Nov 13, 2025
1.0
I gave 1 star because zero was not an option. Placed my order which came to $12.19. I gave the cashier (if you want to call her that) a $20 dollar bill. She gave me my receipt along with my change which should have been $7.81, but gave me $7 and walked away. I thought she was going to get my change, but she just came back not even acknowledging me. I told her you only gave me $7, she said I don't have . 81¢ to give you. Her and I were going back and forth but what was crazy she didn't see anything wrong with not giving a paying customer their full amount of change. So I asked for the manager which was not help. Another customer tried to give me change but I did not accept it because it's not about that. Let me decide if I want you to keep my . 81¢.She didn't offer to give me $1 which would have been an additional . 19¢ she would have been given me a long with my . 81¢. So I just asked for a refund. I gave the manager the $7 back and she tried to give my $13. I told her what is this I gave you back $7 so you should be giving me $20. I don't know what kind of thing they got going on. But I told them that they all were out of their minds to think I was wrong. I personally don't know how that place is still open for business. I cashier is a straight nut job. I was just trying to help out a guy whose down on his luck who was hungry. I took him next door and got him some Asian food and they gave me my correct change.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order from Wingstop Miami NW 62nd St?
You can order classic wings, boneless wings, and tenders from Wingstop Miami NW 62nd St, available in over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Miami NW 62nd St?
Wingstop Miami NW 62nd St is open daily from 10:30 AM to midnight.
Does Wingstop Miami NW 62nd St offer delivery and pickup services?
Yes, Wingstop Miami NW 62nd St offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service at this Wingstop location?
No, Wingstop Miami NW 62nd St does not have a drive-through service; it is closed all days for drive-through.
How can I order Wingstop Miami NW 62nd St online?
You can order online for carryout or delivery via their website at https://www.wingstop.com/location/wingstop-389-miami-fl-33150/menu or through the Wingstop app available on iOS and Android.
What payment options are accepted at Wingstop Miami NW 62nd St?
They accept American Express, Discover, Mastercard, and Visa for payments.
Where is Wingstop Miami NW 62nd St located?
Wingstop Miami NW 62nd St is located at 651 NW 62nd St, Miami, FL 33150, United States.
Are there any nearby restaurants to Wingstop Miami NW 62nd St?
Yes, nearby restaurants include China Town (Chinese and Asian cuisine), another Wingstop location, and Subway sandwich shop, offering variety if you're exploring dining options in the area.
What nearby transit or amenities can help me reach Wingstop Miami NW 62nd St?
Nearby amenities such as Wells Fargo ATM and TD Bank ATM can be useful for your convenience. For mobile needs, Cricket Wireless and Metro by T-Mobile stores are close by. These can assist in planning your visit or during your time in the area.
What local attractions or community services are nearby to Wingstop Miami NW 62nd St?
Nearby you can find educational and community centers like Miami Dade College - Carrie P. Meek Entrepreneurial Education Center, Art Forever Studios, and La Petite Academy for day care and preschool needs. These spots can enrich your visit or errands around Wingstop.