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Wingstop

4.0
(496 reviews)

Business Details

12528 Sw 120Th St, Miami, FL
33186, United States
(305) 233-2000
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Miami SW 120th. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
12528 Sw 120Th St, Miami, FL
33186, United States

Hours

Reviews

4.0
496 reviews
5 stars
304
4 stars
61
3 stars
36
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report poor service and long wait times.

Food Quality

Food quality is inconsistent; while many customers enjoy the wings and flavors, several reviews mention issues with undercooked or poorly prepared food.

Order Accuracy

There are frequent complaints about incorrect orders, with customers receiving wrong flavors or missing items.

Cleanliness

Some customers noted cleanliness issues in the restaurant, particularly in the kitchen and bathrooms.

Management Response

Customers expressed dissatisfaction with management's handling of complaints and order issues, indicating a need for better customer service practices.
  • KK
    Kay
    Feb 19, 2026
    1.0
    This location always mess up my order! I never get what I order, it’s always wrong!
  • FU
    FRANZ ULLMANN
    Feb 11, 2026
    1.0
    They were not capable to solve a claim about a mistake on my order despite they know was their fault, they ask me to return to the restaurant to receive a discount instead of send my correct order.
  • CA
    Cesar Alcala
    Feb 8, 2026
    5.0
    Thank you pepe and her amazing Emi this wings were excellent crispy and the best in town thank you to jacinto
  • CD
    Charles Denney
    Dec 16, 2025
    5.0
    There’s another Wing Stop close to where I live, but I drive an extra 4 miles to come to this location. The quality, service and overall experience is excellent. And the staff is extra friendly. Highly recommended.
  • LH
    lala luvs horns- And -halos
    Nov 15, 2025
    1.0
    The girl with braces at the front kept running outside to her friends, gave them free drinks and spent the majority of her tine while i was there outside hanging out laughing etc... pleas hire ppl who can stay inside the building to actually serve customers. Worst service ever...and it's literally the easiest job.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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