When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Miami Old Cutler Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed reviews on food quality, with some praising the wings while others reported greasy, undercooked, or old food.
Customer Service
Customer service experiences vary widely; some praised staff for being friendly and helpful, while others reported rude behavior and long wait times.
Management Issues
Concerns about management and staff professionalism were noted, with several reviews mentioning poor management and lack of accountability.
Cleanliness
Multiple customers reported unsanitary conditions and poor hygiene standards in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
LL
Lauren Lundin
Jan 1, 2026
5.0
Love there wings and fries and the deals they have on there app !
MM
Mi Mi
Nov 8, 2025
5.0
The wings are delish 😋. Thanks to Norman at the front register for the excellent customer service during a rush as well as the rest of the team! You guys rock 😀
VB
Vivian Burns
Aug 15, 2025
2.0
The service was horrible. My wait time was extended as I watched customers come in up to 10 minutes after me walk out with their order. When I complained to management he tried to explain it away... 🙄 It was a simple 8 piece.
AA
Ant Arp
Aug 14, 2025
1.0
So rude and tryed kicking us out after pay 50 bucks
MR
Maxmilian Rodriguez
Aug 3, 2025
1.0
Worst Wingstop ever. I’m surprised how they still have the people working here after all the complaints. I’m surprised they still have customers. One time we went and they were trying to ask for cash saying they’ll give us extra wings for cash orders.Employees act like they don’t want to work. Hang up on customers. I’d rather drive to the one in naranja just for the great service there.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Miami Old Cutler Rd offer?
Wingstop Miami Old Cutler Rd offers classic and boneless wings as well as tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Miami Old Cutler Rd?
Wingstop Miami Old Cutler Rd is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Miami Old Cutler Rd provide delivery services?
Yes, Wingstop offers delivery, including same-day and no-contact delivery options.
Can I pick up my Wingstop order in-store?
Yes, Wingstop Miami Old Cutler Rd offers in-store pickup service.
Is there a drive-through option available at Wingstop Miami Old Cutler Rd?
No, there is no drive-through service available at this Wingstop location.
Which payment methods are accepted at Wingstop Miami Old Cutler Rd?
They accept American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop Miami Old Cutler Rd located?
The restaurant is located at 20565 Old Cutler Rd Ste 20565, Miami, FL 33189, United States.
Are there any other fast food restaurants near Wingstop Miami Old Cutler Rd?
Yes, nearby fast food restaurants include Burger King and another Wingstop location.
What nearby places can I visit for dessert after dining at Wingstop?
You can visit Cold Stone Creamery nearby for ice cream and desserts after your meal.
Are there any beauty or wellness centers near Wingstop Miami Old Cutler Rd?
Yes, nearby places include Consentida Spa, Nail Fever salon, and Health and Wellness Center of Miami.