Wingstop

3.3
577 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Miami Old Cutler Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
20565 Old Cutler Rd Ste 20565, Miami, FL
33189, United States

Hours

Reviews

3.3
577 reviews
5 stars
257
4 stars
70
3 stars
37
2 stars
28
1 star
185

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the wings while others reported greasy, undercooked, or old food.

Customer Service

Customer service experiences vary widely; some praised staff for being friendly and helpful, while others reported rude behavior and long wait times.

Management Issues

Concerns about management and staff professionalism were noted, with several reviews mentioning poor management and lack of accountability.

Cleanliness

Multiple customers reported unsanitary conditions and poor hygiene standards in the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • LL
    Lauren Lundin
    Jan 1, 2026
    5.0
    Love there wings and fries and the deals they have on there app !
  • MM
    Mi Mi
    Nov 8, 2025
    5.0
    The wings are delish 😋. Thanks to Norman at the front register for the excellent customer service during a rush as well as the rest of the team! You guys rock 😀
  • VB
    Vivian Burns
    Aug 15, 2025
    2.0
    The service was horrible. My wait time was extended as I watched customers come in up to 10 minutes after me walk out with their order. When I complained to management he tried to explain it away... 🙄 It was a simple 8 piece.
  • AA
    Ant Arp
    Aug 14, 2025
    1.0
    So rude and tryed kicking us out after pay 50 bucks
  • MR
    Maxmilian Rodriguez
    Aug 3, 2025
    1.0
    Worst Wingstop ever. I’m surprised how they still have the people working here after all the complaints. I’m surprised they still have customers. One time we went and they were trying to ask for cash saying they’ll give us extra wings for cash orders.Employees act like they don’t want to work. Hang up on customers. I’d rather drive to the one in naranja just for the great service there.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.