Wingstop

3.1
158 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Miami SW 152nd St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
13787 SW 152nd Street, Miami, FL
33177, United States

Hours

Reviews

3.1
158 reviews
5 stars
67
4 stars
14
3 stars
5
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Feedback on food quality was mixed, with several customers experiencing undercooked or poorly prepared items, while others praised the taste.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness to complaints.

Cleanliness

Concerns were raised about unsanitary practices, such as employees not wearing gloves and overall cleanliness of the establishment.

Service Speed

Customers frequently mentioned long wait times for orders, both in-store and for delivery, leading to frustration.
  • NN
    Nicky
    Jan 2, 2026
    2.0
    Besides being super salty it messed with my stomach the next day
  • RP
    Raiza Piñero
    Nov 21, 2025
    1.0
    I don't know what it is about this location but all the times I keep giving them another try they just mess up my orders worse each time. I have never once received my order correctly. Today was just ridiculous, almost $70 in food and didn't even receive half of my order. Save your time and money and order from any other location but this one.
  • AA
    A
    Oct 17, 2025
    1.0
    Super disappointed! I ordered through DoorDash “late night” and my food was COLD. not warm, cold! As if it had been in the fridge. My boneless wings and fries. I ordered corn and they didn’t add it to my order. I’m assuming they were too lazy to make it at that time. Like why not just deny my order instead of sending me cold food. I want to add that I called the next day and asked for the manager. spoke to (Kevin) I made my complaint and he could care less. He said kitchen closes at 11 and between 12-1 am they clean. So I said why not close doordash at 10 than so people don't get their food cold. The guy didn't care at all about what I was saying.
  • NP
    Naomi Preston
    Sep 30, 2025
    5.0
    Clean, fast, easy. Flavors 10/10
  • PP
    Paul
    Aug 25, 2025
    1.0
    Came back from a trip to hear that my daughter got into an argument with an employee about her not getting a dip she had on her order. Whatever argument transpired on the phone, right after they hung up he called from a blocked number and threatened to shoot up our house because he knew where we lived. She went to the store to report the incident and they did nothing, my wife called after and was upset with the response. I guess they are all friends. This happened at the store in Country Walk store

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.