Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff and long wait times for orders.
Food Quality
Several customers reported issues with food quality, including cold or poorly prepared items, while others praised the freshness of certain menu items.
Pricing and Charges
Customers expressed frustration over additional charges for sauces and discrepancies in pricing, feeling that the value was not aligned with their expectations.
Cleanliness
Some reviews noted cleanliness in the dining area and restrooms, while others mentioned dirty conditions.
Staff Performance
Mixed feedback on staff performance, with some praising individual employees for their service, while others criticized management and overall staff behavior.