Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude or unhelpful staff, with several instances of incorrect orders and poor customer service.
Food Quality
Mixed reviews on food quality; some enjoyed the freshness and taste, while others experienced undercooked or bland items.
Cleanliness
Several reviews praised the cleanliness of the restaurant, including the dining area and restrooms.
Drive-Thru Experience
The drive-thru service was generally noted as fast and efficient, although some customers faced issues with order accuracy.
Management Issues
Concerns were raised about management's handling of staff and customer complaints, with reports of unprofessional behavior.
FH
fazilet hacıoğlu
Nov 12, 2025
5.0
Friendly team and great customer care. Amazing people and wonderful service.
II
Ingluxo
Oct 28, 2025
1.0
dont come here ever, especially for Uber eats orders
JC
JBI Conference
Oct 28, 2025
1.0
HORRIBLE HORRIBLE HORRIBLE EVERYTHING THE SERVICE IS TRASH THE YOUNG LADY AT THE DRIVE THROUGH WITH GLASSES ALWAYS HAS A NASTY ATITTUDE AND THE FOOD IS DISGUSTING! CHICKEN SANDWICH IS HARD AS A ROCK BURNT TO THE CRISPT AND BREAD IS HARD AN DRY! DONT WASTE YOUR MONEY WHEN PPL ARE NASTY THAT WORK WITH FOOD IMAGINE WHAT THEY DO TO IT !
YY
Yosoru11
Oct 14, 2025
5.0
Servicio rápido y de calidad, lo recomiendo
JC
Jocelin cedillo
Sep 25, 2025
5.0
I love Wendy's because they're food is always delicious and hot.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 251-3888.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cutler Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 18880 South Dixie Hwy, Miami, FL?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to 2:00 AM, and Thursday to Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via app for this location?
Yes, you can order online at order.wendys.com or via the Wendy's app available on the Apple Store for this location.
What payment options are accepted at Wendy's on South Dixie Hwy?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available, but does not have curbside pickup.
How can I contact Wendy's at 18880 South Dixie Hwy for feedback or inquiries?
You can call (305) 251-3888 directly, reach the customer care team at 888-624-8140, or use their online contact page and customer satisfaction survey.
Are there any nearby burger restaurants to Wendy's at this location?
Yes, nearby burger restaurants include NASCAR Refuel Tenders & Burgers and Habit Burger & Grill, great spots for alternative burger options in the area.
What health and medical facilities are near Wendy's on South Dixie Hwy?
Nearby health services include UHealth Jackson Urgent Care at Cutler Bay, Bma Cutler Ridge dialysis clinic, and Fresenius Kidney Care Cutler Ridge medical center.
What are some nearby spots to visit before or after dining at Wendy's?
You might visit IHOP for breakfast or Pizza Universe for pizza nearby, or get services at CurtRey Hair Studio or Thrive Barbershop for beauty and hair care.
Does Wendy's at 18880 South Dixie Hwy provide nutrition and allergen information?
Yes, nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant with staff ready to assist.