Wendy's

3.3
1386 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19650 Nw 2nd Ave., Miami, FL
33169, United States

Hours

Reviews

3.3
1,386 reviews
5 stars
463
4 stars
241
3 stars
216
2 stars
124
1 star
342

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food is often reported as cold, stale, or missing items, leading to dissatisfaction.

Service Issues

Numerous complaints about rude, unprofessional staff and slow service, particularly in the drive-thru.

Cleanliness

The dining area and bathrooms are frequently noted as dirty or poorly maintained.

Management Problems

Management is criticized for poor handling of customer complaints and overall store operations.

Positive Experiences

Some customers report positive experiences with friendly staff and fresh food.
  • LM
    Ladygreen4 McCray
    Oct 2, 2025
    5.0
    Food was prepared fresh to order.
  • TJ
    T J
    Sep 24, 2025
    5.0
    At 6:45 am the server in the drive thru was very polite. I didn't go inside but the parking lot was clean and well kept.
  • KC
    Krem dela Creme
    Sep 14, 2025
    2.0
    usually don’t write reviews, but my experience at Wendy’s was really disappointing. The food came out lukewarm, and the fries were stale as if they had been sitting out for a while. Service was slow, even though the restaurant wasn’t busy, and the staff didn’t seem very attentive or friendly. The dining area wasn’t very clean either — tables hadn’t been wiped down, and the trash bins were overflowing. For the price, I expected much better quality and service. Definitely not the kind of experience that makes me want to come back.
  • AP
    Alexis “honey booboo child” Perry
    Sep 10, 2025
    1.0
    Not sure why they are always rude with me and won't scan my coupons on my phone. Food is mediocre and something is always missing from my order.
  • EP
    Ebony Pryce
    Aug 15, 2025
    4.0
    Thank God they open early morning

Frequently Asked Questions About Wendy's

Is Nw 2nd Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.