Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Food is often reported as cold, stale, or missing items, leading to dissatisfaction.
Service Issues
Numerous complaints about rude, unprofessional staff and slow service, particularly in the drive-thru.
Cleanliness
The dining area and bathrooms are frequently noted as dirty or poorly maintained.
Management Problems
Management is criticized for poor handling of customer complaints and overall store operations.
Positive Experiences
Some customers report positive experiences with friendly staff and fresh food.
LM
Ladygreen4 McCray
Oct 2, 2025
5.0
Food was prepared fresh to order.
TJ
T J
Sep 24, 2025
5.0
At 6:45 am the server in the drive thru was very polite. I didn't go inside but the parking lot was clean and well kept.
KC
Krem dela Creme
Sep 14, 2025
2.0
usually don’t write reviews, but my experience at Wendy’s was really disappointing. The food came out lukewarm, and the fries were stale as if they had been sitting out for a while. Service was slow, even though the restaurant wasn’t busy, and the staff didn’t seem very attentive or friendly. The dining area wasn’t very clean either — tables hadn’t been wiped down, and the trash bins were overflowing. For the price, I expected much better quality and service. Definitely not the kind of experience that makes me want to come back.
AP
Alexis “honey booboo child” Perry
Sep 10, 2025
1.0
Not sure why they are always rude with me and won't scan my coupons on my phone. Food is mediocre and something is always missing from my order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 653-1408.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Nw 2nd Ave. Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 19650 Nw 2nd Ave. in Miami open?
Yes, the Wendy's is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Friday from 6:30 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served, including combos, croissants, biscuits, classic sandwiches, coffee, and sides available via the app or website.
Can I order Wendy's delivery near me?
Delivery availability can be checked on Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does this Wendy's accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Wendy's at 19650 Nw 2nd Ave offer dine-in and takeout?
Yes, it offers dine-in, takeout, delivery, and drive-thru services.
Where can I find Wendy's menu and prices for this location?
Menu and prices can be viewed on the Wendy's menu website and app after selecting this location.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include La Granja Miami Gardens (Peruvian cuisine), Dutch Pot Jamaican Restaurant (Caribbean cuisine), and Waffle House (breakfast and brunch).
Are there automotive service options near Wendy's at 19650 Nw 2nd Ave?
Yes, MAC Auto Repair and Tires, M.A.C. Auto Repair & Tires, Advance Auto Parts, and Discount Tire Supplies Inc are nearby for car repair and tire needs.
What other services are available near Wendy's at this location?
Nearby services include UPS Access Point for shipping, Western Union for money transfer, and several insurance agencies like Univista Insurance and Legacy Builders of North America.