Wendy's

3.7
836 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
16203 Sw 88 Street, Miami, FL
33196, United States

Hours

Reviews

3.7
836 reviews
5 stars
404
4 stars
145
3 stars
87
2 stars
41
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Feedback varied on food quality, with some praising fresh and delicious meals while others complained about cold or improperly cooked food.

Management Issues

Several reviews pointed to poor management practices, including disrespectful behavior towards both customers and employees.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with friendly service and good food at certain times.
  • AA
    Azul Arena
    Jan 1, 2026
    1.0
    1st of January and my first impression of this Wendy’s is a cashier being extremely rude for no reason. It’s a shame you have to work on a holiday. But please allow other people not to be miserable like you. Horrible food. Fries were cold. How a place that sells fries and burgers can missed on fries SMH.
  • AA
    A
    Dec 20, 2025
    1.0
    The girl was so rude at the drive thru window; not coming back to this wendys. She kept asking for us to go around and in such a rude manner.
  • EE
    Emmanuel
    Dec 6, 2025
    2.0
    I ordered a brownie ice cream through the drive-thru and they made go around twice. It took them forever to give me just one ice cream, and the syrup tasted off, it was icy and basically tasted like straight sugar.
  • AR
    Adriana Ruiz
    Dec 1, 2025
    1.0
    Worst drive-thru. Asked for sauce and the girl at the window straight-up turned around and ignored me. Then told me it was 54 cents, which is fine, but her attitude was the problem.
  • BY
    Brandon Young
    Nov 14, 2025
    5.0
    This Wendy’s is fantastic. The manager is extremely positive. I’ve seen it while I was there. Shes perfect at greeting customers. I will continue to come here

Frequently Asked Questions About Wendy's

Is 16203 Sw 88 Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 16203 SW 88 Street still open?

Yes! We are committed to serving you every day through dine-in, drive-thru, or delivery.