Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, with several customers expressing dissatisfaction with their orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail in order fulfillment.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted positive experiences with food quality.
DD
Diona Draff
Feb 19, 2026
2.0
I just left this wendy’s location and honestly i am very disappointed and dissatisfied with the AI ordering system. Customizing your order is frustrating and the AI will sometimes misunderstand you, not to mention it’s taking over quite a simple job that one of the workers could easily do.
GG
GooVR
Feb 11, 2026
5.0
Great customer service super nice people
DH
Daniela Haupert
Jan 30, 2026
1.0
Personal muy mal educado
AN
Antonio Neto
Jan 29, 2026
1.0
I got cold old food, absolutely terrible and they forgot my frosty
AA
Azul Arena
Jan 1, 2026
1.0
1st of January and my first impression of this Wendy’s is a cashier being extremely rude for no reason. It’s a shame you have to work on a holiday. But please allow other people not to be miserable like you. Horrible food. Fries were cold. How a place that sells fries and burgers can missed on fries SMH.