Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,107 reviews
5 stars
428
4 stars
216
3 stars
153
2 stars
89
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff displaying rude attitudes and a lack of attentiveness.
Food Quality
Several reviews mentioned issues with food freshness, including cold items and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during certain shifts.
Operational Issues
Customers experienced long wait times and confusion regarding orders, particularly during late hours.
- SJSheri JeffreyOct 30, 20251.0Every time I come to this Wendy's is a big disappointment except for morning shift. No problems there but night shift don't care about lobby. All they care about is drive thru and then when you get mad and say something people have an attitude. If you have someone at the front register to take orders then there wouldn't be a problem.
- JMJosselyn MejíaOct 30, 20251.0I really like Wendy’s food thats why keep coming but they NEVER, not a single time got my order right.
- IOindhira osorioSep 5, 20251.0Today I placed an order to pick up at the drive-thru, the older lady who served me at the second window made me go back to the first one, when they never deliver pick-ups there, I waited a few minutes and she called me from the second window again to come by there, it was a total mockery of me, she didn't put out napkins, the fries were reheated and all spilled inside the bag, you guys should think about how to improve customer service, first time this has happened to me at this Wendy's location
- JWJessica WilliamAug 30, 20253.0Food wasn't fresh.
- HAHara AhrensAug 29, 20255.0Absolutely pure beef Hamburger! Gets me Everytime. I always think; "Why do I bother going anywhere else?"
Frequently Asked Questions About Wendy's
Is 1532 N.E. 163rd St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 949-5074.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1532 N.E. 163rd St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's at 1532 N.E. 163rd St., Miami, FL?
This Wendy's location is open daily from 6:30 AM to 2:00 AM with drive-through service available during these hours.
Does this Wendy's serve breakfast, and when can I order it?
Yes, this Wendy's location serves breakfast. You can order breakfast items starting from their opening time at 6:30 AM.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's has a drive-thru open daily from 6:30 AM to 2:00 AM for your convenience.
Can I order Wendy's food for delivery near this location?
Delivery is available depending on your location. Check delivery availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's at 1532 N.E. 163rd St. accept?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this Wendy's location.
How can I contact this Wendy's location for questions or feedback?
For feedback, you can reach the Customer Care team via their contact page or call (305) 949-5074 to contact this Wendy's directly.
Are there any nearby automotive repair services close to this Wendy's?
Yes, Firestone Complete Auto Care and Phoenix Complete Auto Care are nearby for tire and auto repair services, handy if you need vehicle maintenance before or after visiting Wendy's.
What local attractions are near Wendy's that I can visit?
Hallover Beach is close by, allowing you to enjoy a beach visit before or after your meal at Wendy's for a fun and relaxing day.
Are there other dining options near this Wendy's location?
Nearby you will find La Dominga bakery and KFC for alternative dining choices if you're looking to explore other restaurant options in the area.
Can transportation and navigation be supported by nearby locations to reach Wendy's?
Nearby businesses like Walgreens and Harbor Freight can serve as landmarks to help customers find their way to Wendy's at 1532 N.E. 163rd St., making navigation easier.