Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive employees.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness Issues
Several reviews highlighted cleanliness problems, particularly in restrooms and dining areas.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Atmosphere
Comments on the uncomfortable dining environment due to broken air conditioning and overall restaurant conditions.
KH
Kenneth Houston
Dec 13, 2025
2.0
The Fish Sandwich is awful (thick and tough batter).
JC
Jose Crespo
Dec 10, 2025
5.0
By far the best Wendy's I've been to as food is super fresh well prepared and we'll ut together bot sloppy great staff helpful and greeting very clean place
LM
Luis “Louie” M
Nov 15, 2025
1.0
This has got to be one of the worst Wendy’s I have ever ate at, the people there always seem restless, overworked they always overlook your order, they can’t seem to focus on what they have to focus on.. very disappointed every time they get my order wrong like for real. Pay attention it’s fast food this isn’t rocket science, AI needs to hurry.
KP
Kayla Pierozak
Oct 23, 2025
1.0
I ordered my food like always and I always noticed that the hair nets are not on. I went to today and I order my burger but had to throw it out because I found strands of hair in my burger!!! I took the food apart like always to double check but this was hiding under the cheese!! When I found the hair I grabbed a paper towel to show that there is not one but two strands of hair!! All food places are suppose to wear a hair net while cooking the food or handing out the order!!
LH
lala luvs horns- And -halos
Oct 21, 2025
1.0
Tianna or whatever her name is ....is the rudest person I've ever encountered at the window.. why work with ppl if you hate ppl... unfriendly discusting attitude and an overall bad look for this location. She should be in the back not dealing with people. She refused to give a receipt and coins... they are definitely doing something shady at this location
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's location at 13090 Sw 120th Street, Miami, FL?
This Wendy's location is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's have a drive-thru, and what are its hours?
Yes, there is a drive-thru available with the same hours as the restaurant: Monday through Friday 6:30 AM to 2:00 AM, Saturday and Sunday 7:00 AM to 2:00 AM.
Is breakfast served at the Wendy's on 13090 Sw 120th Street?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is delivery available from this Wendy's, and how can I order?
Delivery is available where supported. You can order delivery through the Wendy's app or at order.wendys.com by entering your delivery address.
How can I contact this Wendy's location for questions or feedback?
You can call the Wendy's directly at (305) 252-0144 or contact their Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their online customer satisfaction survey.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available on order.wendys.com or through the Wendy's mobile app after selecting this location.
What nearby businesses or points of interest are close to this Wendy's that visitors might explore?
Nearby places include Indalo Water, a water supplier; KnockerBall South Florida for arts and entertainment; and Acqua e Farina, a pizza restaurant. Visitors can visit these after enjoying a meal at Wendy's.
Are there any nearby services for automotive needs near Wendy's at 13090 Sw 120th Street?
Yes, nearby automotive services include The Window Tinting Place, Mimos Tires for tire repair, and DonniPerformance for auto customization and repair.
How can nearby public transit or shopping centers help customers reach Wendy's at this location?
While specific transit stations aren't listed, the surrounding businesses like Universal Seven Elements Global for rentals and party supplies or nearby retail shops make this area accessible and convenient for visitors to stop by Wendy's during their errands.