Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Numerous reviews mentioned that the food was often cold, stale, or lacked flavor, leading to dissatisfaction.
Customer Service
Several customers experienced rude or unhelpful service, particularly at the drive-thru, contributing to a negative overall impression.
Cleanliness
There were complaints about unsanitary conditions and poor hygiene practices observed in the restaurant.
Staff Training
Customers noted a lack of proper training among staff, particularly in understanding orders and customer service etiquette.
AB
Andrew Bellun
5 days ago
1.0
I definitely won't be coming back here. These people really don't know how to listen while taking a drive-through order. Either that or they don't speak English well but then that means you should hire someone who does. I asked for no onions on two of my sandwiches and they go ahead and still put onions then I try ordering the cheesy cheddar burger which is part of the menu so I don't understand why they don't know that not even the manager so then I had to explain to them what it is and it's such a simple explanation but they still didn't get it and when they finally did they gave me a Dave's single with cheese sauce so basically that was correct but it was supposed to be the small hamburger not a Dave's and I was charged more for it and I should have known when I saw the price was a little high but didn't make much of it because I spent already more than 10 minutes at the drive-thru and just wanted to leave but unfortunately by the time I left the area and checked my food I found out they gave me the big sandwich. Basically I was charged more for nothing and all because they don't understand what a Cheesy cheddar burger is. These people need way better training but I'm actually only saying this so that nobody else experiences this cause I for one, will never be going back there again so I'm good.
DR
Daniel Rodriguez
Feb 23, 2026
1.0
I rarely write reviews...but this place is just consistently BAD. I work late and sometimes wanna grab a bite before going home. If you are going to be open late...I expect the same quality and taste...even late-night.
I ordered a single with cheese and the meat tasted like a piece of cardboard - dry and tasteless. And the fries...burnt, cold and tasted like oil...absolutely terrible.
I've given this location the benefit of the doubt, going back even after similar experiences, but that's it...I am done with this location - will not spend another dollar patronizing this Wendy's location.
JS
Jessi Santy
Jan 30, 2026
3.0
I wonder who is behind the hiring process at these places. They hired non-English speakers to run the drive-through. You barely understand what they are saying, nor do they understand what you are ordering. Then, in the middle of the order, the guy gives an attitude because he does not understand the language and finishes talking to us in Spanish. If they want to hire non-English speakers, that’s great, but not to attend customers. English is the main language of this country. Being bilingual is an advantage, but to work in customer service in a country, you have to speak the native language as a bare minimum. It’s common sense… and also, lose the attitude.
KW
k w
Nov 9, 2025
4.0
At 6:30 pm I ordered two potatoes. They cooked them fresh. They were delivered to my car by a MOVIE STAR. Great potatoes and excellent service. Not every location will cook them fresh for you and deliver with a smile!
TC
Tahamara Campos
Oct 29, 2025
1.0
En estos momentos acabo de salir de este lugar, el local estaba completamente sin costumes, mi esposo y yo parados y nadie vino atendernos, un señor poniendo algo en las máquinas a cocinar y chiflando, nos vio y como si fuéramos invisibles, una muchacha que atiende el drive thru nos vio y ni siquiera nos dice enseguida los atendemos, pues nos fuimos, con razón el local estaba sin costumes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on weekdays?
The drive-thru at Wendy's is open from 6:30 AM to 3:30 AM Monday through Thursday.
Is Wendy's open 24 hours on weekends?
Yes, Wendy's operates 24 hours on Fridays and Saturdays, and from midnight to 3:30 AM on Sundays.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location in Miami, FL, with options like combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's location offers delivery and takeout. You can order via their app or website.
What payment options are accepted at this Wendy's?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (305) 251-6787, call 888-624-8140 for customer care, use their contact page, or fill out the customer satisfaction survey online.
Are there any nearby medical facilities close to Wendy's?
Yes, nearby medical facilities include Baptist Health Diagnostic Imaging | Country Walk, Diagnostic Imaging | Baptist Health hospital, and Baptist Health Urgent Care clinics.
Which nearby fast food restaurants could I visit along with Wendy's?
Taco Bell is a nearby fast food restaurant next to Wendy's where you can enjoy Mexican and taco dishes.
What other services are located near Wendy's that might be useful while visiting?
Nearby services include post offices like Country Lakes Post Office and United States Postal Service, as well as convenience stores such as 7-Eleven and gas stations like Mobil and Marathon.
Is there any way to order Wendy's easily via smartphone?
Yes, you can order from Wendy's using their mobile app available on the Apple App Store, or through quick link ordering URLs.
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