Wendy's

4.0
749 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13650 Sw 26th St, Miami, FL
33175, United States

Hours

Reviews

4.0
749 reviews
5 stars
403
4 stars
140
3 stars
92
2 stars
27
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Food Quality

Several customers complained about cold and stale food, including fries and chicken, indicating a decline in food quality.

Hygiene Issues

Multiple reviews pointed out unsanitary conditions, including dirty tables and improper food handling practices.

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items, leading to frustration.

Staff Attitude

While some employees received praise for their friendliness, many reviews noted a lack of professionalism and negative attitudes from staff.
  • PA
    Paola Ayala
    5 days ago
    1.0
    The guy with long hair that is always at the drive through needs to be fired. He is always extremely rude and ALWAYS messes up the orders. It amazing how he still able to work there. He charges for every single sauce. He is a very miserable person that you can tell does not want to work there. Go to a different Wendy’s this guy is going to bring this location down with him.
  • VC
    veronica cortez
    Dec 1, 2025
    1.0
    horrible customer service
  • AC
    Alejandro Chiroles
    Nov 10, 2025
    1.0
    La señora de los tatuajes es muy grosera no sabe atender a la personas se molesta por cualquier pregunta
  • RS
    Ruth Swanson
    Oct 18, 2025
    5.0
    They had my order ready early and I was pleased with the service.
  • CR
    Carlos Alberto Rojas
    Aug 24, 2025
    5.0
    Great place.

Frequently Asked Questions About Wendy's

Is 13650 Sw 26th St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on Saturdays and Sundays.