Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Food Quality
Several customers complained about cold and stale food, including fries and chicken, indicating a decline in food quality.
Hygiene Issues
Multiple reviews pointed out unsanitary conditions, including dirty tables and improper food handling practices.
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items, leading to frustration.
Staff Attitude
While some employees received praise for their friendliness, many reviews noted a lack of professionalism and negative attitudes from staff.
PA
Paola Ayala
5 days ago
1.0
The guy with long hair that is always at the drive through needs to be fired. He is always extremely rude and ALWAYS messes up the orders. It amazing how he still able to work there. He charges for every single sauce. He is a very miserable person that you can tell does not want to work there. Go to a different Wendy’s this guy is going to bring this location down with him.
VC
veronica cortez
Dec 1, 2025
1.0
horrible customer service
AC
Alejandro Chiroles
Nov 10, 2025
1.0
La señora de los tatuajes es muy grosera no sabe atender a la personas se molesta por cualquier pregunta
RS
Ruth Swanson
Oct 18, 2025
5.0
They had my order ready early and I was pleased with the service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on Saturdays and Sundays.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with options available through the order website or mobile app.
How can I order Wendy's food for delivery or pickup?
You can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
Payments can be made with American Express, Cash, Discover, Mastercard, and Visa.
What are the dining options available at this Wendy's?
Dine-in, drive-thru, takeout, and delivery (where available) are offered at this location.
Is this Wendy's location currently open?
Yes, the Wendy's at 13650 SW 26th St, Miami, FL is open and committed to serving quality food every day.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters, with staff available to assist.
What nearby places can I visit around Wendy's at 13650 SW 26th St?
Nearby you can find Big Time Flowers, Express Auto Care of West Dade, and My Garden Center, which offer services ranging from gifts to automotive care and gardening supplies.
Are there nearby transit or service points to help locate Wendy's or enhance the visit?
Yes, Exxon & Mobil Stations and Mobil gas stations are nearby, convenient for refueling before or after visiting Wendy's.
What are some nearby dining options besides Wendy's?
You can try Amelia's 1931, Islas Canarias Restaurant, or Los Chuzos Coral Way for Cuban, Spanish, and Mexican/Peruvian cuisine near Wendy's.